WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations —  build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.

THE OPPORTUNITY: 

The Reporting and Research Department is a new department under the Outreach umbrella of ActBlue. This staff member will report to the Reporting and Research Director. Their primary role will be to develop, maintain, and support the Outreach department’s data and infrastructure by creating systems to align current and future data workflows with the goals and needs of the department. A large part of this work will be supervising the migration and implementation to a unified CRM, managing associates, and enriching Outreach data with other internal and external data sources.

This person will also help the Reporting and Research Director build a new subteam to strategically align around data needed to better capture the work of program teams. They will work in tandem with the Reporting and Research Director and Manager to ensure teams have the information needed to achieve goals, as well as position Outreach data to meet the vision and values of our department. Furthermore, this person will work on automating processes and tasks to grant Outreach staff more visibility and awareness about the needs of entities. Lastly, this person will also be a leader within the Outreach department and a point person for Outreach data stakeholders.

WHAT YOU WILL DO:

• Scope and map a conceptual design for an Outreach relationship database with the Reporting and Research Director and provide key insights on usage;
• Serve as a leader on the Reporting and Research team, providing a strategic thought partnership to the Director in honing departmental strategy and goals;
• Serve as part of a team focused on data infrastructure, warehousing information, and enriching Outreach data with internal and external data sources to better leverage the work of the Outreach department;
• Supervise the creation of Outreach data standards documentation, including but not limited to an Outreach data dictionary highlighting tracking standards, procedures, and definitions in order to maintain the institutional knowledge of the department;
• Establish an onboarding program for existing and new Outreach staff to train, institute, and share guidance and best practices;
• Work closely with other departments within ActBlue and ATS to understand and align the work and the needs of the Outreach department;
• Assess knowledge gaps and strategize filling data needs that will further institutional knowledge and information sharing;
• Consider the needs of front-end Outreach users at various levels, as well as back-end Outreach users with regard to accessibility and standardization of information;
• Manage and support the professional development of junior staff;
• Direct project management and delegation of large, complex projects as assigned;
• Work outside of regular business hours (i.e., 9:00 AM - 5:00 PM) as required;
• Travel as required; 
• Other tasks as necessary.

WHAT YOU BRING: 

• At least 4 years of data, reporting and CRM experience; 
• At least 3 years of staff management experience preferred;
• Working knowledge of the front-end and back-end of a CRM or voter file;
• Ability to work collaboratively and build relationships with teams across an organization;
• Experience creating robust work plans and executing large-scale project management;
• Proficient in spreadsheets and SQL; 
• Firsthand experience creating database standards and processes;
• Strong foundation in database design, implementation, and documentation;
• Highly experienced with data pipelines and data hygiene;
• Familiarity with BI tools, such as Looker or Tableau preferred;
• Ability to manage multiple projects at once in a fast-paced environment; 
• Ability to communicate technical concepts to non-technical audiences; 
• Experience working on an interdisciplinary team where skill-sharing and professional development are encouraged;
• Demonstrated commitment to diversity and inclusion in working with teammates and partners.

LOCATION AND COMPENSATION: 

This posting is for a full-time, remote, salaried position. ActBlue is currently authorized to support remote work employees in Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, Virginia, Washington, Washington D.C., and Wisconsin. 

Salary Range: We offer a competitive salary and a generous compensation package, which includes the benefits listed below:

BENEFITS:

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
• Automatic 2% 401K contribution, plus up to 6% match
• Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including monthly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

Supervisory role not part of the Bargaining Unit position: Certain employees who report to this position may be covered by a collective bargaining agreement.

INCLUSION STATEMENT:

Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. 

ActBlue is also committed to providing reasonable accommodations to individuals with disabilities throughout the interview and employment process, including using our online system to apply for a position.