Lead Business Systems Analyst

| Remote
Kyruus is dedicated to its mission to make healthcare work better for everyone by connecting people to the care they need. This role will be in our HealthSparq team as we work on simplifying the complex healthcare landscape. Together, we’ll improve the lives of our users by helping them to make better healthcare choices.

As a Lead Business Systems Analyst, you'll be an expect in the system configurations in all environments for clients and you'll provide expert advice to business executives and IT on how to best solve business and technical problems. This role is responsible for new customer implementations and all CER to ensure business needs are captured accurately. You'll also serve as a lead and mentor to the BSA team.

What you'll do:

  • Provide expert education, consultation and mentoring to team members, as well as business partners and stakeholders.
  • Lead large, complex meetings including multiple levels of management and work with complex political situations.
  • Ensure incoming work contains required information for intake and allocation and that the scope is defined and clear.
  • Capacity planning including weekly grooming with BA Manager, CPMs, PMs and AMs.
  • Follow up with BAs when work is blocked or there is an SLA breech; remove roadblocks for individual/team/org success.
  • Change control and transition management from product to BAs and from engineering to BAs.
  • Act as Configuration Lead to Product; manage Admin Console/Preferences feedback, BA demo participation and Q&A.
  • Own BA Knowledge Base; partner with tech writing, including upkeep and maintenance of internal BA implementation guide, new material and Confluence.
  • Assist in coordination and planning of required training activities.
  • Manage weekly reporting of measurable, sustainable and scalable goals, including to be defined from JIRA.
  • Partner with BA Manager for QA transition and gherkin/cucumber introduction.
  • Own BA gherkin test case library for cucumber automation across client environments based on set product and/or client requirements and testing needs

What you'll bring:

  • Demonstrated understanding of complex systems integration issues involving many disparate data sources and experience in resolving them through providing clear direction on scope of solution.
  • Demonstrated leadership skills for large projects in a technology-oriented field with a high emphasis on communicative and interpersonal relationship skills is required.
  • Demonstrated interpersonal savvy, relates well to all kinds of people in the organization regardless of level, builds rapport and constructive relationships.
  • Demonstrated excellent negotiations skills with both internal and external groups including ability to settle differences with a minimum of noise and a maximum level of diplomacy and tact. Includes ability to influence without direct authority.
  • Demonstrated excellent problem-solving skills and uses rigorous logic and methods to solve difficult problems with effective solutions.
  • Demonstrated functional and technical skills including the ability to architect effective solutions for a growing Software as a Service company.
  • Knowledge of project management methods and techniques, development life cycles disciplines and change management.
  • Ability to lead large, cross-functional teams (5+) for highly complex work efforts which include estimating, coordinating, tracking progress, inspiring others to complete tasks on time and assisting with resolving issues.
  • Strong interpersonal and communication skills including writing, presenting, listening and facilitating to all levels of management and staff.
  • 10+ years of experience in developing requirements for projects where computer software is created with 2 years of leadership experience or the equivalent combination of education and/or experience including experience with methodologies and structured analytical approach.

Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • GoodDataAnalytics
    • InVisionDesign
    • SalesforceCRM

Location

18 Tremont Street, Boston, MA 02108

An Insider's view of Kyruus

What's something quirky about your company?

We Kyruuvians add k’s and “:u”s to commonly used words, tools, APIs, pretty much anything that contributes to our own growing lingo. For example, we have an employee recognition program that’s called Ku:udos, Kamunda is Kyruus API wrapper for Camunda (a workflow engine), Downloadu:ur is a tool to deliver reports to clients, and you get the idea!

Nausheen

Vice President, Engineering

What's the biggest problem your team is solving?

Our platform ingests, parses and organizes data from health systems' provider and scheduling data, providing customers with a platform to make finding a doctor and booking an appointment as easy as booking a seat on a flight. Scaling our match capabilities with new sources of data, algorithms and presenting it simply are current areas of focus.

Chris

CTO

What are Kyruus Perks + Benefits

Kyruus Benefits Overview

We have free snacks/food/drinks, awesome health/dental/vision benefits, Wellness + Commuter reimbursement, performance bonus, unlimited vacation, and more.

Culture
Volunteer in local community
Resilient Coders, Cradles to Crayons, Greater Boston Food Bank, United Way, Breakthrough Greater Boston, RAINN
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
D+I Group, Women in Product Development, Book Club
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Share in our success!
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Annual/Quarterly Launch Parties, Trivia/Game/Movie Nights, Ice Cream Socials, Scavenger Hunts just to name a few and, of course, just good ol' fashions drinks and/or food after work.
Game Room
More boardgames than you'll ever be able to play in a lifetime! Videogames too. Favorites - SmashBro's, RocketLeague, Halo 1 (pistols), MarioKart / Diddy Kong, 007, Conquers BFD, any N64 game really.
Stocked Kitchen
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Some Meals Provided
Catered lunch on Fridays.
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications
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