Data Services Senior Analyst

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

1. Client Deliverables

• Preparation, review, and delivery of all client reporting
• Research & triage of data-related inquiries that may require coordination across operational, technology, and project teams
• Assist junior and senior Business Analysts with escalation of inquiries and issue resolution

2. Data Collection & Documentation

• Document business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements.
• Identify and interview key individuals to gather needed details and direction to define business requirements.
• Track and organize open items; understand the time sensitivities of open issues and drive to resolution.
• Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.
• Document new or revised procedures or workflows and communicate them effectively to business teams and/or client.
• Document Change Requests, provide effort estimates and document business requirements for approved Change Requests

3. Analysis

• Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence
• Leverage strong understanding of both financial services products and digital and data solutions as part of solutioning business requirements and design
• Recognize patterns in complex information and identify key issues.
• Identify gaps between business requirements and existing or proposed design solutions.
• Contribute ideas and solutions to management to enhance design and deliverables.
• Understand technical concepts and how they impact the project/business.
• Work with business areas to identify productivity improvements in workflows and procedures.
• Work with business areas to identify areas of risk for errors and omissions.
• Participate in testing of system changes, which may include user acceptance testing, regression testing, client testing and/or parallel/pilot testing as required

4. Communication

• Plan meetings, prepare materials, and participate in meetings with business users and sponsors, systems groups, vendors and clients
• Prepare project status reporting and other project communications for internal and external stakeholders as needed

5. Client Interaction

• Assist in client workshops and meetings to identify key issues, requirements, and gaps.
• Conduct user/client training when necessary.
• Assist in the creation of product announcements and modification of client demonstration materials as needed.

Education level and/or relevant experience(s)

• BA/BS degree and/or equivalent work experience
• 3+ years of industry or project experience

Knowledge and skills (general and technical)

• Takes ownership and follow through on tasks; results oriented
• Creative thinking, intellectual curiosity
• Problem-solving and sound judgment
• Analytical and problem-solving skills
• Strong organizational and time management skills
• Ability to multi-task
• Strong attention to detail
• Excellent verbal and written communication skills with all audiences
• Knowledge of project management principles and methodologies

Other requirements (licenses, certifications, specialized training, physical or mental abilities required)

• Proficiency in MS Office product suite
• Basic Database/SQL skills (beneficial, but not required)

Salary Range

$80,000 - $120,000

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.