Data Scientist - Sr. Associate

Job Description
We have an exciting opportunity for a Data Scientist - Senior Associate to join our Home Lending Data & Analytics team. This role offers the chance to drive meaningful insights that enable the firm to deliver incremental value and an outstanding customer experience. Join us to leverage your analytical skills and business acumen in a dynamic environment that fosters career growth and innovation.
As a Data Scientist - Senior Associate within the Home Lending Data & Analytics team, you will undertake advanced analytics to derive actionable insights supporting our Home Lending Sales strategy and optimization. You will combine quantitative analysis, business acumen, and a focus on problem-solving to drive meaningful insights that enable the firm to drive incremental value and an outstanding customer experience.
Collaborate with Sales, Marketing, Product, Finance, and other Data & Analytics partners to deliver data-driven solutions for complex business challenges. Your work will involve sourcing and integrating data from various platforms to narrate the story of past performance and provide guidance on enhancing Mortgage sales strategy optimization.
Job Responsibilities

• Collaborate with Sales, Marketing, Product, Finance, and other Data & Analytics partners to agree on priorities and deliver data-driven solutions for complex business challenges.
• Source and integrate data from various platforms to narrate the story of past performance and provide guidance on enhancing Mortgage sales strategy optimization.
• Perform descriptive, diagnostic, and predictive analyses to uncover trends, patterns, and actionable business insights.
• Identify opportunities to develop and enhance business intelligence dashboards & automated reporting to facilitate decision-making for business partners.
• Conduct deep-dive analyses to identify and quantify drivers of business performance and recommend actions to improve KPIs.
• Build analytical frameworks to support strategic and complex business priorities.
• Collaborate with team members and business/technical partners on the use of AI & Machine Learning to automate and develop innovative solutions for the HL business.

Required Qualifications, Capabilities, and Skills

• Undergraduate or advanced degree in an analytical field (e.g., Computer Science, Economics, Mathematics, Statistics, Engineering, Operations Research) and 2+ years of experience in data analysis/data science.
• Proficiency using SQL, MS Excel, and Tableau for data manipulation, analysis, and visualization.
• Critical thinking and proven ability to connect data analysis to business strategies and deliver results that drive measurable impact.
• Excellent communication skills to effectively summarize & deliver actionable insights to business stakeholders.
• Strong ability to analyze complex problems, dive deep into data, and design innovative solutions. A relentless curiosity to understand the \"why\" behind data patterns.

Preferred Qualifications, Capabilities, and Skills

• Experience with cloud platforms (e.g., AWS, Snowflake) for large-scale data processing, plus Salesforce for lead management & sales.
• Proficiency in Python coding.
• Background in financial services, plus experience in the Mortgage Business.

***Relocation assistance is not available for this role.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.