Join Securities Services Operations and help shape strategy, governance, and delivery across the Asia Pacific region.
Job summaryAs an Operations Strategy Senior Associate in Securities Services Operations for the Asia Pacific region, you support strategy execution, governance routines, and business delivery by partnering with regional leadership and cross-functional stakeholders. You own defined non-financial key performance indicators and management information outputs, ensuring metrics are well-defined, consistently produced, and decision-ready. You perform deep-dive analysis to identify trends and outliers, then translate findings into clear narratives and visuals for senior audiences.You help improve insight delivery through modern analytics tooling, repeatable workflows, and strong documentation discipline.
Job responsibilities- Deliver strategy tracking, business planning support, and performance monitoring for securities services operations
- Produce executive-ready updates that communicate priorities, progress, risks, and outcomes to senior stakeholders
- Support governance activities, including roadmaps, milestone tracking, action management, and stakeholder communications
- Manage assigned initiatives end-to-end, maintaining cadence, escalation, and on-time delivery under deadlines
- Coordinate across operations, finance, technology, and analytics teams to align deliverables and outcomes
- Define, produce, and maintain non-financial key performance indicators and management information, including metric definitions and reporting routines
- Analyze datasets to identify trends, drivers, and outliers and deliver actionable operational insights
- Build visualizations and clear narratives tailored to senior audiences to support decision-making
- Develop high-quality presentations and reporting materials that summarize findings and recommendations
- Improve reporting efficiency through automation, repeatable workflows, and documentation standards
- Support budgeting and investment-related tracking, including productivity targets and initiative outcomes
- Bachelor’s degree or equivalent practical experience
- Six years of experience in financial services
- Three years of experience in securities services operations or a comparable operations strategy or delivery role
- Working knowledge of securities services products and operational processes
- Program and project management experience, including governance routines, status reporting, and issue escalation
- Advanced analytical capability to translate business questions into structured analysis plans and actionable insights
- Proficiency in SQL and experience using analytics or visualization tools such as Python, Tableau, or Alteryx
- Strong written and verbal communication skills, including executive-ready storytelling and presentation development
- Demonstrated ability to partner effectively with senior stakeholders across functions and influence without direct authority
- Strong planning, prioritization, and time management skills with clear ownership for issue resolution
- Ability to maintain quality in a fast-paced, matrixed environment under tight deadlines Job Posting Standards and Components.pdf
Preferred qualifications, capabilities, and skills include: Job Posting Standards and Components.pdf
- Experience supporting Asia Pacific leadership routines, business reviews, and governance forums
- Experience building or governing key performance indicator frameworks, metric definitions, and reporting standards
- Experience improving reporting processes using repeatable workflows and documentation standards
- Familiarity with automation or productivity tools and version control practices
- Experience supporting budgeting, investment governance, or productivity target programs
- Experience driving change management and stakeholder adoption for new reporting or tooling
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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