The Data Migration Specialist will ensure successful data transitions from legacy systems, engage in ETL processes, and provide customer support throughout the migration journey.
Summary:
We are seeking a Data Migrations Specialist to bring expertise, energy, and value to our team. You excel in technical proficiency and customer experience, ensuring smooth and successful data migration as part of the customer journey. You enjoy building tools, are a troubleshooting pro, and have a strong sense of empathy to understand and exceed the needs and expectations of both employees and customers.
What your team does:
The Data Migrations team at PracticePanther specializes in transitioning customer data from legacy systems into our platform. This involves tasks such as exporting, importing, processing, and cleansing data. Our work revolves around Extract, Transform, and Load (ETL) processes, playing a critical role in delivering a seamless onboarding experience for our customers.
This team is dedicated to enhancing the customer journey, with opportunities to improve processes and develop better tools. Our team is made up of smart, engaged, and collaborative individuals who are passionate about creating an exceptional experience for our customers.
In this role, you will:
- Understand data requirements of the clients and create migration plans
- Write scripts to perform data transformations and validations on imported data: Contacts, Financial Data, Matters/Cases, etc.
- Work with customers to troubleshoot and solve their issues
- Provide superb customer service throughout the data migration process
- Efficiently manage inbound migration queue and set the right expectation with stakeholders
- Enhance the overall migration process for successful implementation and operation
- Monitor, document, and report progress of the data migration plan at project level
- Other duties as assigned
Qualifications
- 1+ year of programming/scripting experience, specifically with Python
- 1+ year of data transformation, data pipeline, data analytics
- Proficiency with relational database technology such as SQLServer, MySQL, or similar
- 2+ years experience and proficiency with Excel. You should be able to effectively use Excel’s Functions and Formulas
- Experience working with Jira and Salesforce is a plus
Who is the ideal candidate?
- Strong attention to detail, time management, and organizational skills
- Curious, self-motivated, and passionate in learning and adopting new technologies
- Solid written and verbal communication skills
- Able to discuss technically detailed processes with customers who are both tech-savvy and non-technical
Benefits/Perks
- Competitive salary
- Paid vacation + sick and parental leave
- Remote working flexibility
- Budget for home office improvements
- Company culture that encourages work / life balance
- 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants
Similar Jobs
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Design, build, and operate cloud-based CI/CD platforms and pipelines for embedded software production and virtualized testing. Develop automated build, integration, deployment, and testing workflows using cloud infrastructure, Bazel, containers, and orchestration. Integrate physical and virtual test environments, improve platform reliability and performance, troubleshoot infrastructure issues, and ensure cybersecurity compliance. Serve as a subject matter expert while collaborating with software, test, IT, cybersecurity, and supplier teams.
Top Skills:
AutovalAWSAzureBashBazelCC++CanDockerDspace SystemdeskDspace VeosEthernetGithub ActionsIntrepid Vehicle SpyJavaJenkinsKubernetesLinPythonSpiVector CanapeVector Canoe
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Own complex and high-risk employee performance accountability cases, advising managers and HR partners on formal processes, documentation, risk, and legal requirements. Partner with Legal on sensitive matters, guide high-stakes communications, mentor HR specialists, interpret case trends and KPIs, and improve processes, tools, workflows, reporting, and training across the function.
Top Skills:
Case Management SystemsHrisWorkday
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Provides on-site automotive diagnostic, repair, escalation, and technical support to GM dealerships across the Tampa territory. The role resolves vehicle concerns, reduces repurchases and warranty costs, evaluates dealer service readiness and comeback processes, delivers technical training, troubleshoots Techline tools and IT issues, supports engineering and quality teams, prepares field product reports, and assists with arbitration and legal cases. Frequent territory travel, relationship management, case documentation, and technician development are required.
Top Skills:
Buffalo ToolController Area Networks (Can)Gm Essential Service ToolsGm Global Connect Service ApplicationsGm LanGm Service Training CollegeInca ToolLan/WanMS OfficeNeovi/V-Spy Intrepid ToolsPico ScopeTis/Gds
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
