About Us
CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum. Since 2009, CipherHealth’s automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint, streamlining workflows and improving experiences. With tailored communication solutions powered by AI and deep integrations, CipherHealth drives better clinical results, operational efficiency, and financial sustainability, transforming healthcare one interaction at a time.
The role
We're hiring a Data Engineer to own the pipelines, models, and platforms behind trustworthy analytics and AI. You'll design and run ingestion, transforms, orchestration, quality, and the shared definitions that analysts, agents, and go-to-market tools rely on—partnering with Product, Engineering, Analytics, Marketing, Sales, and Customer Success.
We use AI agents for monitoring, troubleshooting, documentation, and first-pass fixes so you can focus on architecture, reliability, and hard design choices. You'll treat the platform as people and agents working in a loop, not a ticket queue.
What you'll own- Own the warehouse, transforms, orchestration, and serving layer (dashboards, reverse ETL, agents).
- Build reliable pipelines from product events, CRM, marketing, finance, support, and other sources—with contracts, retries, and clear visibility.
- Ship reusable, tested models and metrics; run quality as operations (tests, anomalies, lineage, SLAs, incidents).
- Partner with Engineering on events, tracking plans, and data contracts; govern access and PII with docs people use.
- Build the agent layer: health monitoring, failed-job summaries, cost and performance flags, draft models/tests/docs, schema-change alerts, weekly health reports, and suggested fixes for repeat incidents—you own its quality and adoption.
- Run platform rhythm: reviews, retros, SLA reporting, and prioritization with Product, Analytics, and GTM; clear ownership, tests, docs, and rollback for major data products.
You deliver as a high-leverage individual contributor—outcomes end to end, no direct reports—and influence through expertise, systems, and steady delivery.
Who thrives here
Success looks like a trusted platform with SLAs and fast recovery; safe instrumentation as product changes; agents that shorten signal-to-fix; less manual work and better cost as volume grows; and quality that scales without growing headcount.
We're looking for 5+ years hands-on production pipelines and warehouse models. Strong SQL; cloud warehouse and dbt-style transforms; orchestration (Airflow, Dagster, Prefect, or similar); Python for automation. You design for observability, testing, incidents, and cost; think in systems; partner well across functions; and want to document and automate—not manage people.
Don’t meet every single requirement?
At CipherHealth, we believe every candidate is unique and are dedicated to building an inclusive workplace. If your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate!
You will never be asked to conduct a text message interview, submit payment or share financial information to participate in our interview process. All emails from CipherHealth will come from "@cipherhealth.com" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from CipherHealth recruiting, forward it to [email protected].
We kindly request that you do not contact us by phone regarding this job posting. Our phone lines are specifically for customers needing immediate support. Our hiring team carefully reviews all applications submitted through our careers page, and we'll reach out to candidates directly if there’s a match. Thank you for your understanding and patience!
How We Invest In You
- Healthcare that begins on your first day:
- Generous company-funding of our health, vision, and dental plans
- HSA/FSA plans
- Short and Long-Term Disability
- Life and Personal Accident Insurance
- $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
- Employee Assistance Program (EAP)
- Adoption Assistance
- Retirement: 401(k) at three months of employment — with a match upon enrollment!
- Time away:
- Discretionary PTO + 13 paid holidays
- Parenthood: Competitive paid parental leave and flexible return to work policy
- Recognition:
- Generous Employee Referral Program - earn cash for each employee referral that is hired
- Yearly Cipher-versary stipend
- Ci-Phives - receive public kudos and gift cards from peers and managers
- Culture:
- CARE2 Values
- Monthly All Teams Meetings
- Employee Resource Groups such as Rainbow Room and BIPOC Group
- Internal Webinars and robust onboarding / training programs
- Remote-first team: $50 per month reimbursement in your check for WFH expenses
- You’ll receive a new Macbook laptop, other hardware, and company swag upon hire
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