Data and Integrations Consultant (ProServ 228)

The Professional Services team is seeking a skilled and detail-oriented Data and Integrations Consultant to join our team. This customer-facing role is essential for scoping, configuring, and supporting seamless integrations between our customers’ CRM and ERP systems and our platform, as well as product implementations. The role requires both technical proficiency and thorough understanding of how our customers leverage their CRM and ERP systems. The individual will work closely with customers, taking a consultative approach to understand their requirements and providing expert guidance to ensure our solutions are effectively tailored to meet their needs.

The Professional Services team is part of a tightly integrated commercial organization that is responsible for the end-to-end customer experience from initial sale and implementation through ongoing application support, success, and expansion.

We provide a frictionless project experience, which is an essential part of ensuring AcuityMD customers are thoroughly supported throughout their journey with us. We strive to turn our customers into true partners and “raving fans.” We focus on making our customers successful, and they will ensure that we are successful.

• Lead the delivery of high-value integration services, providing expert guidance and support to customers, ensuring seamless data flow and compatibility
• Ensure integration solutions meet functional and technical requirements
• Maintain and troubleshoot integrations between our Customers’ systems and our platform
• Serve as the technical expert on CRM and ERP systems, understanding how they are structured, used, and leveraged by our Customers.
• Work with relational databases, using SQL to manage, manipulate, and extract relevant data for integrations
• Maintain a strong understanding of transaction-level sales data and its role in business operations
• Provide support to both internal teams and customers during integration projects
• Partner with product and engineering to support the development of integration services tailored to our Customers’ needs.
• Identify opportunities to upsell consulting services and additional data solutions.

• 5+ years of experience in system integrations, with a focus on CRMs and/or ERP systems, and data analysis
• Advanced in SQL and working with relational databases
• Strong understanding of data warehousing, ETL processes, and data visualization tools (e.g., Looker, Tableau, Power BI)
• Strong understanding of CRM and ERP system functionalities and business processes.
• Experience managing multiple integration projects simultaneously, meeting deadlines and customer expectations.
• Ability to work cross-functionally with developers, product managers, and customer-facing teams.

AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base salary range: $110,000-$150,000

You must have an eligible work permit in the USA to be considered for this position

• Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors.

The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.