Data Analyst

Safe Babies, a program of ZERO TO THREE™ supports states and communities in building a more coordinated and aligned early childhood system based on the Safe Babies approach.  The Safe Babies approach works concurrently at the child and family level, community level, and state level to promote healthy early childhood development while impacting long-term capacity building. The goal is to keep families together by igniting collective action to meet the urgent needs of babies, toddlers, and their families.  While the Safe Babies approach is anchored in the court system, it is also an entry point for cross-system collaboration to effectively serve families across multiple areas of need. 

We are seeking a highly organized, exceptionally collaborative Data Analyst who serves as an integral member of the Safe Babes.  The Data Analyst works closely with the Senior Manager, Quality Improvement; Manager, Quality Improvement and the Safe Babies Research/Evaluation team to perform intermediate to complex data collection and analysis with minimal direction.  Primary responsibilities include data collection, analysis and visualization to support CQI and internal evaluation efforts, database support, and reporting pertaining to monthly and annual requirements.

• Database Support
  • Test database enhancements in the Safe Babies beta site. Report any issues to the Quality Improvement, Manager.
  • Manage the Safe Babies database help desk and provide timely responses to tickets.
  • Managing database user access.
  • Write database documentation, including data standards, procedures and definitions for the SBCT User’s Guide and keep it current for all users
• Data Reporting
  • Run quarterly reports on maltreatment rates.
  • Run quarterly missing data reports and data quality checks for Safe Babies sites without a state team.
  • Extract and synthesize National Resource Center activity (e.g. Technical Assistance activities) data from the database for internal and external reporting. Track and follow up on missing data with colleagues.
•  Complete audit requirements on or before due dates and respond in a timely manner to database related audit requests.
• Develop and implement new data collection protocols to further Continuous Quality Improvement (CQI) efforts, as appropriate.
• Support the work of the Research & Evaluation team. This includes:
  • Creating and maintain an inventory of key comparative national data indicators (e.g. child and adult health and mental health, child welfare, court).
  • Create surveys using Survey Monkey and pull data.
  • Manage and track the various types of internal evaluation data that exist.
• Prepare data visualizations to support internal evaluation and CQI efforts.
  • Includes both static charts as well as more complex, interactive dashboards
  • Prepared for both standard reporting cycles (e.g., quarterly, annually) as well as for ad hoc requests to serve immediate CQI goals
• Respond to quick turnaround requests for specific data analysis, including analyses requested by state teams, sites and Safe Babies staff.
• Participate in full team meetings, CQI/evaluation meetings and ad hoc meetings.
• Support management of CQI and internal evaluation projects by using project management software e.g. Asana.
• Performs other duties as assigned to ensure the efficient and effective functioning of the department.

• Advanced knowledge of Microsoft Office applications, including Excel, PowerPoint, Forms and Word. 
• Experience running descriptive statistics in Excel or other software.
• Experience or strong interest in using data for continuous quality improvement (CQI).
• Experience using SurveyMonkey.
• Experience using Smartsheet.
• Experience analyzing qualitative data preferred.
• Experience using Tableau or PowerBI preferred.
• Ability to perform independently as well as in a team structure.
• Ability to communicate effectively, verbally and in writing with diverse audiences.
• Strong organizational, prioritization and time management skills.
• Ability to be flexible in responding to emerging data needs.
• Strong problem solving and analytical skills.
• Detail-oriented.
• Experience working with, or knowledge of, child welfare data preferred but not required.

Candidate must have a Bachelor’s Degree or at least 5 years working in data analytics.

This position's salary is estimated to be mid $60,000s to mid $70,000s depending on experience, geo-location, budget, and other comparable and similarly scoped internal positions. In addition to salary, ZERO TO THREE offers a comprehensive benefits package including medical, dental, vision, HRA, retirement contributions, generous leave benefits and more.

While performing the responsibilities of the job, the employee is frequently required to use finger dexterity and sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also, they may need to remain seated for extended periods, can perform repetitive motions, and reach for objects. An employee is frequently required to hold a writing instrument, communicate verbally, and hear well enough to detect nuances and receive detailed information. They may be required to grasp objects, push, and pull objects, bend, stand, walk, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. May need to lift up to 30 pounds.