Data Analyst, Professional Services

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Data Analyst, Professional Services

Adyen is looking for a data analyst with a focus on Professional Services to join our team in Amsterdam. This team helps to embed analytics into the decision-making processes for specifically the Professional Services teams within the operations function.

The Professional Services team consists of a global team of project managers, implementation managers and performance optimization managers. Together, this team is dedicated to our customer’s integration excellence and their continued optimization and growth with Adyen. 

The ideal candidate has a strong analytical mindset together with excellent project management skills.

Whether you come from the payments space or not, we need you to be an independent and enthusiastic thinker who can facilitate our growth by scaling internal projects and focus on continuous optimization and automation. 

What you’ll do

• Identify the necessary data required to address questions, extract the required data, build dashboards and perform analysis on Professional Services
• Work closely with the leaders from the Professional Services department to support business decisions based on the analytics
• Gain an in-depth understanding of business processes, to effectively focus your analysis efforts, and solve key business problems applying conceptual thinking
• Continuous performance optimization: in-depth collaboration with all stakeholders of the different processes in order to optimize the performance targets
• Storytelling: turn your findings into effective communication and concise and actionable advice by connecting the data to a story

Who you are

• You have at least 5 years of relevant working experience
• You have the ability to extract meaningful insights from large datasets and turn them into clear recommendations to the stakeholders
• You are proficient in writing queries in SQL; experience with BI tools, and data analysis languages such as Python
• You have a proven track record in project management skills, you know how to drive business projects in a structured manner and you are not afraid to ‘build as you go’
• You love to work in an international environment, and to build strong relationships with global and multicultural teams
• You can communicate fluently in English, both written and spoke

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.