Sputnik Solutions Inc Logo

Sputnik Solutions Inc

Customer Tech Analyst

Posted 2 Hours Ago
Be an Early Applicant
Remote
Hiring Remotely in USA
Senior level
Remote
Hiring Remotely in USA
Senior level
Serve as technical liaison between product, business, and development teams to define specifications, support application releases, manage change/defects, document integrations, and ensure performance, security, and cross‑functional alignment across Cloud, Infrastructure, and Security domains.
The summary above was generated by AI

This is a remote position.

Position description:
The Technical Analyst will work directly with the Tech Developers and Business Team to implement and support technical solutions to meet organizational objectives. The Tech Analyst will assist the Product Team with prioritizing user requirements, overseeing system changes and researching new tools in alignment with industry trends. The position will develop, analyze and amend technical specifications for delivery to the development team. The Analyst will address and (working with the developers) solution any relevant problems or roadblocks and ensure high levels of performance and security. The position will report directly to the Technical Manager.
The candidate will need to be able to make progress in a fast-paced environment with little oversight.
General:
Strong verbal/written communication & facilitation skills.  Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.
Coordinate and assist the Development Team with application support (quarterly releases, defects, change management).
Work across cross-functional domains including Cloud, Infrastructure, and Security to ensure proper engagement of the development team when architecting, building, and supporting application architecture and integration.
Document the integration of multiple systems (new and legacy) while reconciling the needs of other cross-functional teams or product portfolios.
Communicate with stakeholders as needed to understand their functional requirements.
Define, develop, and review technical specifications.
Keep abreast of technology trends and developments.
Required skills:
BS/BA in Comp Sci, Engineering or a related field and 7+ years of related work experience.
Proven experience as an IT Systems, Product, or Business Analyst (or similar role).
Strong relationship management skills, with the ability to work on cross-functional teams.
Experience working in a solution delivery environment.
Excellent communication skills including the ability to explain technical details.
Excellent analytical skills with strong problem-solving aptitude.
Preferred Skills:
Prior Electric Utilities industry experience.
Prior experience with large complex enterprise systems.
Familiarity with programming languages like C#, Java, VB.
Knowledge of databases, system security and troubleshooting.
Experience in multiple project management methodologies (Agile, Waterfall, SAFe, etc.).


Similar Jobs

18 Minutes Ago
Remote or Hybrid
Boston, MA, USA
98K-298K Annually
Senior level
98K-298K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Lead underwriting for large, complex construction accounts across Primary Casualty lines (WC, GL, Auto). Provide technical underwriting guidance and referral approvals, align primary and excess placements, monitor portfolio performance, drive underwriting excellence, and collaborate with leaders and partners to develop strategies, products, and capability enhancements.
33 Minutes Ago
In-Office or Remote
Expert/Leader
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Collect and analyze intelligence from internal and external sources to produce threat assessments, intelligence reports, and executive briefings. Monitor geopolitical and security developments, identify emerging threats, support travel and operational security, engage stakeholders on intelligence requirements, and contribute to investigations and strategic security initiatives across the Americas.
Top Skills: Osint
49 Minutes Ago
Remote
United States
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Lead the post-sales technical relationship for Rubrik Agent Cloud: onboard, deploy, operationalize, and drive adoption. Lead deployments, validate features with customers, create success plans and enablement materials, train PS/Support, and act as the senior technical escalation and field SME to transition customers from incubation to scale.
Top Skills: Agentic AiAmazon BedrockAugmentAWSAws Bedrock GuardrailsAzureAzure Ai FoundryClaudeCopilot 365CortexCurserGCPGithub CopilotGoogle GeminiGoogle Model ArmorKongLangchainLitellmMcp GatewaysMcp ServersMicrosoft Agent 365Microsoft Copilot StudioMicrosoft PurviewN8NPortkeyReplitRubrik Agent Cloud

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account