Customer Support Airframe Service Engineer

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Ukraine is currently looking for an Airframe Service Engineer to join our Customer Support team in Kyiv, Ukraine.
On this position, you will provide technical solutions to a wide range of difficult problems. Develop solutions that are imaginative, thorough, practicable, and consistent with organization objectives. You will represent the organization by providing solutions to difficult technical issues associated with specific projects.
Primary Responsibilities:

• Receive and respond requests from airlines and repair organizations for technical support of Boeing airplanes. Provide a quick and appropriate response that meet the Safety-First principle.
• Disposition repair, design repair plan, provide jacking and shoring instructions, analyze reported problems for potential safety issues, provide No Technical Objection (NTO) for ferry flights / flight tests etc.
• Apply knowledge of Boeing design principles to assess and resolve product/process issues through the product lifecycle.
• Apply engineering principles to research technical, operational and quality issues that cannot be resolved by customer and designs interim and permanent engineering solutions (repair disposition text, repair scheme, etc.).
• Identify documents, analyze reported problems and communicate deviations that could impact design intent and safety; recommend and manage resolution.
• Develop and implement product/process improvements.
• Represent the engineering community in the build through post production environment.
• Ensure supplier and build partner compliance with Boeing standards. Develop customer correspondence for continued safe operation and maintenance of equipment.
• Analyze damage repair or structural modification to determine appropriate jacking and shoring (general knowledge), prevent collateral damage and assure a safe work environment.
• Understand structural repair classification and definitions. Apply engineering principles to typical damages removal process and inspection. Confident understanding SRM allowable damage limits and SRM major repair procedures and requirements.
• Understand major/minor repairs classification/principles.
• General knowledge and understanding of certification process and principles.

Basic Qualifications:

• 3+ years of aircraft structure, materials and properties, design criteria and release processes.
• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
• 3+ years in aircraft maintenance.
• Solid communicator, upper-intermediate in both written and verbal English.
• Readiness to work in a flexible schedule (weekends/holidays support, overtime, shifted work schedule).
• Readiness for business trips - up to 25% of working time.
• Existing rights to work in Ukraine.

Preferred Qualifications:

• Experienced in working with airlines and supporting a/c during maintenance.
• Experienced in reading and understanding engineering models, drawings, specifications and various technical documentation.
• Experienced in researching engineering designs in order to develop defect solutions to product/ process issues for production or simple technical in-service issues.
• Experience/Familiarity with structural design principles for aircraft primary structures (e.g. corrosion, stress analysis, statics, materials strength, material characteristics, and repair techniques).

At Boeing we care deeply about the wellbeing of every employee. Some of the benefits include:

• Market competitive salary and bonuses.
• Medical insurance for you and your family (Health plan includes medical, surgical and dental care, planned and emergency, inpatient treatment, ambulance service and prescription drugs)
• Life insurance.
• Sport reimbursement.
• Well-being support.
• Professional skills development via educational assistance program and certification.
• Benefit from Employee Recognition Program.
• Cooperate and exchange knowledge with world class global engineering team.
• Broaden your experience in international aviation projects and technical workshops.

Applications for this position will be accepted until Jul. 31, 2026
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Ukraine)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.