Will You Like Us? Will We Like You?
Apptopia is a mobile data company. We sell a SaaS product to help drive better, data-driven decision making for any & all mobile stakeholder (i.e. brands, publishers, ad networks, investors, etc.).
Our company, team, and environment are rather unique. We are crafty, creative, and effective. We move faster and are way more efficient than your average organization. As a 50-person company, we consistently go to battle with competitors who are 10x our size and have 30x the funding as us. We win because we are innovative, we build great product fast, and we work directly with our clients to address their needs head on.
We are looking for candidates who are hungry, passionate, and flourish in autonomous / fast paced environments.
Job Description
As a CSM, your goal will be to thoroughly understand your clients’ needs and how Apptopia can help meet their goals. As Apptopia launches new products, you will be the expert to recommend these products to the appropriate customers. Furthermore, you will be responsible for retention and implementing strategies to lessen risks. The key metrics for success will be determined by the retention and growth of your client base.
This position will allow you to have a direct impact on the future of Apptopia. You will help shape our product by recommending improvements based on your clients’ feedback and demands coming from the market place.
Qualificationso Bachelor’s degree with experience in a customer-facing role that required communication via email/phone
o Self-starter approach to work, with an eagerness to take responsibility and consistently exceed objectives
o Able to analyze issues and develop a clear action plan
o Able to thrive and be flexible in a rapidly changing start-up environment
o Comfort with technology and the ability to discuss basic web and mobile technologies with clients
Advanced Skills
o Any previous sales experience
o Basic understanding of API functionality
o Familiar with user acquisition strategies
o Understanding of mobile apps and app stores
o Experience interacting with international customers
Personality Type
o Highly Motivated
o Self-Starter
o Intellectually Curious
o Personable
o Tactful
Additional Information
To Apply: Submit your portfolio along with a cover letter explaining why you are a perfect fit for Apptopia
Apptopia Boston, Massachusetts, USA Office
132 Lincoln St., Third Floor, , Boston, MA, United States, 02111
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