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Agora RE

Customer Success Manager (Spanish Speaking)

Posted 4 Hours Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in New York, NY
70K-80K Annually
Junior
In-Office or Remote
Hiring Remotely in New York, NY
70K-80K Annually
Junior
The Customer Success Manager will engage with clients, manage onboarding processes, and ensure a positive experience with the SaaS platform. This role requires bilingual proficiency and excellent communication skills, along with a year of B2B SaaS experience.
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Agora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 1000+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation.

But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter.

Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups. 

  • Native proficiency in Spanish required
  • Proficient in English - Superb written and verbal communication skills
  • At least one year of experience in B2B SaaS as a Customer Success Manager
  • Experience working with international clients
  • Strong customer-facing and presentation skills with the ability to establish credibility with executives
  • Willingness to work US hours a few times a week.
  • Proficient at building online onboarding & ongoing process
  • Ability to take initiative and adapt
  • Positive attitude, empathy, and high energy

Compensation: $70,000 - $80,000 base salary. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. We encourage you to apply if your expectations are outside this range.

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