Serve as the primary point of contact for customers, create onboarding plans, analyze usage data, drive expansion, and integrate AI tools.
Location: Chicago, IL - Hybrid (3 days in-person)
Comp: $75,000 - 85,000 + equity, depending on experience
About Greenshoe
Greenshoe is building the AI-native future of corporate disclosure. We help law firms and public companies prepare SEC disclosures with superhuman speed and precision. Major law firms call us a “cheat code” and we’ve raised a substantial seed round of funding and now we’re sprinting to become the market standard.
We’re an experienced team of lawyers and scientists building frontier software – and we’re having fun doing it. We’re looking for someone sharp, curious, and proactive to help us grow our go-to-market engine.
Why this is unique
- Founder-led sales: You’ll work directly with our CEO, who’s still closing every deal.
- Deep RegTech space: Learn the multibillion-dollar world of capital markets from the ground up.
- Hybrid Role: You’ll have the opportunity to help build out our sales operations and ensure that we’re building what we need for our clients.
What you’ll do
- Serve as the primary point of contact and trusted advisor for an assigned book of customers
- Create and execute onboarding and training plans tailored to each customer's needs
- Conduct regular business review meetings, identify and develop expansion opportunities
- Analyze usage data to understand engagement, diagnose risks, and proactively solve issues
- Collect customer feedback and act as the internal voice of the customer to Product and Executives
- Drive renewal, expansion, and customer advocacy by ensuring measurable value realization
- Test new GTM tools, help with and security reviews, conferences, and customer case studies.
- Support CEO through entirety of sales cycle, adding value by identifying win opportunities.
- Incorporate AI tools into all of the above.
You’re perfect for this if you…
- Want to be close to both customers – building relationships and building systems.
- Communicate clearly and write crisp, friendly emails.
- Are super organized.
- Love learning complex industries (SEC rules, law firm workflows) and can explain them simply.
- Are proactive. If you see something broken or confusing, you fix it or figure it out.
Must-haves
- 3+ year in an ops, legal, finance, research, consulting, or startup environment.
- Strong written and verbal communication abilities
- A consultative approach focused on value realization and outcome delivery
- Experience crafting and executing success plans based on customer goals
- Analytical and reporting skills to synthesize data into compelling insights
- Self-motivated problem solver comfortable dealing with ambiguity
- Passion for understanding customer needs and promoting their success
- Great with ChatGPT, Perplexity or similar AI-based research and productivity tools.
- Authorized to work in the U.S.
What you’ll get
- Competitive salary + equity.
- A front-row seat to building the GTM playbook with the founding team.
- The tech stack, gear, and tools you need.
Interested?
- Email [email protected] your LinkedIn and a cover letter or Loom video that covers three things:
- (i) What interested you in Greenshoe?
- (ii) How have you used AI in your day to day?
- (iii) Share any relevant experience you had in previous jobs that would help you nail this one. Be as specific as possible.
- We’ll take it from there.
Top Skills
Ai Tools
Chatgpt
Perplexity
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