BrowserStack Logo

BrowserStack

Customer Engineer

Posted 12 Days Ago
Remote
Hiring Remotely in US
20K-40K
Entry level
Remote
Hiring Remotely in US
20K-40K
Entry level
The Customer Engineer role involves assisting clients in utilizing BrowserStack's testing platform effectively, ensuring they achieve optimal software quality.
The summary above was generated by AI

Who are we and what do we do?

BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer.

BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021.

At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we’re humbled to be recognized  by leading organizations around the world:

  • BrowserStack is Great Place to Work-Certified™ 2020-21

  • Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi

  • Ranked in Forbes Cloud 100 in 2021 - for the second time

  • Featured in LinkedIn Top Startups India 2018

Role in a nutshell:

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

  • Market competitive Health Insurance plan

  • Enrolment in the BrowserStack Equity program

  • Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends

  • Remote-First work environment that allows our people to work from anywhere in the state of their residence

  • Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

Top Skills

Cloud Services
Software Testing

Similar Jobs

21 Days Ago
Remote or Hybrid
2 Locations
176K-201K Annually
Senior level
176K-201K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Lead Software Engineer will collaborate with customers to deliver solutions, manage projects, and support technical requirements in a cloud-based environment.
Top Skills: AWSCSSDockerGoHTMLJavaJavaScriptKubernetesPythonSQLTypescript
2 Days Ago
In-Office or Remote
Raleigh, NC, USA
Mid level
Mid level
Chemical • Manufacturing
The Automation & Customer Support Engineer will install, maintain, and troubleshoot Colorbiotics equipment, ensure optimal performance, and provide customer support.
Top Skills: Colorbiotics EquipmentDiesel ComponentsElectrical SystemsElectromechanical SystemsHydraulic SystemsMechanical SystemsWelding
8 Days Ago
In-Office or Remote
3 Locations
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Cloud • Software
The Senior Customer Support Engineer manages the customer lifecycle, provides technical guidance and support, and collaborates with teams to drive product adoption and customer satisfaction.
Top Skills: CsvDockerGitGitlabJSONLinuxPostgresPythonRest ApisSQLSsh

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account