Criminal Justice Community Liaison (Massachusetts)

Since 1999, Pyramid Healthcare has been dedicated to offering the highest quality of care to those we serve. A focus on client-centered care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment. Under a passionate leadership team, Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being!

 Summary: The Marketing Representative is responsible for the utilization of Pyramid Healthcare’s continuum of care by developing and maintaining direct referral relationships in designated market(s).

Pay Range: Will be based off experience/qualifications - $50,000 - $70,000.

Must Reside in: Suffolk Co., Norfolk Co., Bristol Co., or Plymouth Co.

Essential Duties and Responsibilities:

Provide clientele, marketing and customer service activities within the marketing department while maintaining positive community/public relations.
Maintain existing referral sources, expand referral base and develop business relationships with the assigned region.
Input into the overall company-marketing plan.
Prepare reports as required.
Assist in setting financial goals for the assigned region.
Required to interface with the programs to understand client/program/referral source needs.
Completes required trainings and mandatory training hours.
Other duties as assigned.

Supervisory Responsibilities

None

Required Qualifications

Education, Licensure, & Experience

High school diploma or equivalent with one year of related experience required.
Bachelor’s degree in a related Behavioral Health or Business/Marketing field preferred. 
3-5 years’ experience in D&A and/or Mental Health field preferred.
3-5 years’ experience as a Counselor, Assessor or Community Relations in direct client care preferred.

Job Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Knowledge chemical dependency and psychiatric treatment
Knowledge of marketing methods in a behavioral healthcare setting
Ability to empathize and provide strong customer service
Ability to prioritize and multi-task
Self-starter with the ability to adapt to changes and turn things around quickly
Working knowledge of Microsoft Office Suite and computer programs
Ability to thrive in a fast-paced environment
Attends and participate in required meetings.
Completion of all required trainings as designated by the company and accreditation/licensing entities.
A working knowledge of federal and state standards as well as regulating body and compliance standards.

Physical Demands

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to sit, stand, use hands to finger, handle, or feel, and reach with hands and arms. The employee is required at moderate levels to walk, stoop, twist, kneel, or crouch. The employee must lift and/ or move up to 10 pounds. Specific vision levels required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderately quiet & indoors.  This position will require local travel.  This position will be scheduled based on operational need & will be required to provide own transportation.  Incumbent may be exposed to virus, disease, and/or infection from clients in the work environment.  Incumbent may be exposed to traumatic situations (i.e. psychiatric).