Credit Balance Representative

• Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
• Researches and identifies issues and problems contributing to credit balances.
• Notates accounts in detail regarding the happenings of credit balances.
• Puts required data together for any refund that has been validated.
• Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
• Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.
• Performs other tasks as assigned to support the goals of the organization.

Pay Rate:$16-19 per hour

Benefits: 

                TridentCare offers a competitive wage and robust benefit package to full time employees.  Part time employees are eligible for many of the same below, pro-rated.  Benefits include:

• Two weeks of vacation time
• Health Insurance after 30 days!
• Sick time
• 8 paid holidays
• Same day pay available
• Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
• Dental insurance
• Vision insurance
• Disability insurance
• Company paid life insurance
• 401(k)

Qualifications Skills Required Customer Service Intermediate Microsoft Office Intermediate Communication Skills Intermediate Computer Skills Intermediate Behaviors Required Dedicated: Devoted to a task or purpose with loyalty or integrity Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Education Required High School or better. Experience Required Healthcare revenue cycle experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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