Cost Audit Analyst

General Summary of Position:

Cost Assurance Team has an opening for a Cost Audit Analyst to be responsible for reviewing invoiced charges and working with our vendors and internal departments in resolving billing issues, auditing carrier invoices, and submitting disputes to resolve billing issues.

Audits including Cost-no-Revenue requires the analyst to review services that either are not found in Granite’s internal inventory or are actively missing revenue charges. Identifying and maintaining expected cost, or auditing specific charges including taxes and surcharges. Any charges deemed erroneous through the various audits will be disputed and tracked to completion through the standard dispute process.

Analyst will also leverage Excel, SQL, and PowerPivot to cross reference datasets to accomplish tasks, strengthen audits, and improve coverage to drive internal reporting (various reports and cubes).

Duties and Responsibilities:

• Reconcile Granite’s cost and revenue records to ensure Granite is charging customers for all ordered services
• Isolate erroneous charges/billings through other applicable audits across various areas of Granite’s cost.
• Submit timely, well documented disputes to vendors for erroneous billing via the standardized dispute process.
• Monitor and reject any incomplete billing disputes that would quickly be denied by the vendors.
  • Review carrier responses to recoup credits or update cost expectation accordingly
• Collaborate internally with teams at Granite to resolve billing issues on the carrier side.
• Resolve inquiries from internal teams on assigned Email day.
• Perform Ad Hoc analysis on high priority initiatives.

Required Qualifications:

• Proficient in Microsoft Office.
• Advanced Excel skills.
• Experienced in understanding audit concepts, and data analysis.
• Excellent research skills-Proven problem-solving skills.
• Proven problem-solving skills.
• Self-Motivated-Ability to work equally well under supervision and independently.
• Comfortable in a team setting.

Preferred Qualifications:

• Understand SQL or similar database languages.

#LI-JC1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled