At Navan, our mission is to power the in-person connections that move people, ideas, and businesses forward. Our travelers rely on us to deliver best-in-class support and experiences, and our people are at the heart of making that possible. As we continue to grow our Global Operations & Services (GOS) organization, we’re seeking a Recruiter with Corporate Travel Management (TMC) background, to help us build world-class teams of Corporate Travel Consultants, Travel Experience Agents, and operational talent.
In this role, you’ll partner closely with business leaders, hiring managers, and candidates to source, recruit, and hire top travel talent. You’ll play a key role in scaling our recruiting function while maintaining an excellent candidate experience and ensuring we hire individuals who align with Navan’s mission and values.
This is an in-office role based in Lisbon (PT).
What You’ll Do- Own the full-cycle recruiting process for Corporate Travel Consultants, Travel Experience Agents, and other critical TMC roles – from sourcing to offer.
- Develop and maintain a pipeline of passive candidates through sourcing strategies, market research, and networking.
- Partner with executives, hiring managers, and stakeholders to design and implement hiring strategies aligned with business needs.
- Act as a candidate and client advocate, ensuring a positive experience through clear communication, timely feedback, and strong relationship management.
- Drive recruiting-related projects and initiatives to improve processes, tools, and team efficiency.
- Provide market insights and feedback to leadership regarding talent trends, skill availability, and hiring challenges.
- Collaborate with the Travel Experience team to understand the demands of the role, so we consistently recruit candidates who can thrive in fast-paced, dynamic travel environments.
- Track recruiting metrics and report on progress, conversion rates, and pipeline health.
- Use a variety of sourcing tools and methods (LinkedIn Recruiter, GEM, Greenhouse, networking, referrals, etc.) to engage top talent.
- 3–5 years of recruiting experience in a fast-paced, high-growth environment, ideally with a focus on Travel Management Companies or Business Travel Consultants.
- Strong understanding of the travel industry, GDS systems, and the unique demands of Travel Experience roles.
- Excellent sourcing skills and proven success in identifying and engaging passive candidates.
- Experience with ATS platforms (Greenhouse preferred) and sourcing tools (GEM is a plus).
- Stellar verbal and written communication skills with the ability to influence and build trust at all levels.
- Metrics-driven mindset with experience in data-driven recruiting and KPI management.
- Ability to thrive in ambiguous, evolving environments, bringing agility and creativity to problem solving.
- Highly organized with strong attention to detail, prioritization, and follow-through.
- Team player with a positive attitude, eager to contribute to both day-to-day recruiting and broader strategic initiatives.
- Experience in a start-up or scrappy, fast-moving culture is a strong plus.
- Be part of a mission-driven company transforming how people travel for business.
- Play a pivotal role in scaling a high-growth Travel Management Company.
- Work with passionate, collaborative teams across recruiting, travel operations, and leadership.
- Opportunity to shape and build best-in-class recruiting practices within a global organization.
Top Skills
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