Corporate Account Coordinator (Remote)

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

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Flexible Work Policy: The work for the Corporate Account Coordinator position is completely remote anywhere in the United States except Hawaii or United States Territories.  This position may require up to 10% travel.

RESPONSIBILITIES:   

• Assists with high level reporting for assigned customers utilizing our Data Warehouse, Oracle based Business Analytics, Prime, Prism, MLM, Access and Excel systems and programs
• Assists customers with trouble shooting issues identified with reporting, promotions and LTOs, Inventory Management, submission of DCTs, Code Red reporting and other similar processes that US Foods (USF) delivers as a service
• Acts upon and executes on directives provided by the Corporate Account Executive (CAE) which may include communicating with USF divisions, various USF cross functional area departments and Customer Corporate office
• Communicates with customers, USF divisions and cross functional area departments to help facilitate the handling of any concerns or issues that arise
•  Generates high-level customer business reviews utilizing various reporting and presentation tools, i.e. PowerPoint, Excel.
• Works closely with Corporate Account Executive (CAE) and Director in the preparation of RFP (Request for proposal) responses, market basket research, analysis and final format and negotiation of contract process
• Plays a key role in efforts around on-boarding and exiting customer business
• Receives and maintains record vendor contracts, internal and from customers, and forwards to the corporate Shared Business Services (SBS) department
• Works with divisions and corporate to ensure correct pricing to the customer; coordinates any audits between divisions and SBS department
• Serves as a subject matter expert in communication of pricing contracts across the enterprise including SBS team, Replenishment Service Center (RSC) pricing team and divisions via Air Traffic Control (ATC) communications
• Coordinates across functions with relevant stakeholders on customer recall efforts
• Serves as a key point of contact for assigned customers and internal partners in a variety of areas including; special orders, route changes, vendor set-up, fuel surcharges, inventory etc.
• Collaborates with internal stakeholders to ensure disaster plans are aligned and socialized on a regular schedule

RELATIONSHIPS

Internal:        S&S Directors, VPs of National Sales, NS field resources and other functional areas including but not limited to Merchandising, Pricing and Category management and many servicing divisions.

External:       Collaborates closely with outside vendors and customers / their associated agencies.

QUALIFICATIONS

Education/Training:  Bachelor’s Degree or equivalent experience required.  Minimum 3 years relevant work experience required. 

Related Experience:  Previous experience / success working in customer-facing roles required. Prior experience in Foodservice, distribution or other relevant area strongly desired.

Knowledge/Skills/Abilities: 

Required:

• Proficient in Word, Excel, Outlook, and PowerPoint
• Ability to multi-task and be a self-starter
• Excellent written and verbal communication skills
• Travels up to 10% of the time overnight

Preferred:

• Experience with Microsoft Access
• Prior experience utilizing SOUS system and other proprietary CRM/sales/ordering systems preferred

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. 

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***