COO GenAI Product Manager

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About this role:
Wells Fargo is seeking a GenAI Product Manager (Executive director) to build core GenAI capabilities for the Chief Operating Office.
In this role, you will:

• Drive GenAI products and programs across Chief Operating Office
• Lead Agentic AI solutions across Chief Operating Office
• Manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area
• Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
• Identify and recommend opportunities for programs and initiatives with impact across the business line and may have impact beyond the business line
• Determine appropriate strategy and actions of the team to meet moderate to high risk deliverables
• Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
• Collaborate with and influence all levels of professionals, including senior managers
• Interact directly with external customers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:
Technical Expertise

• 6+ years experience in Product Management, including 2+ years in AI/ML and GenAI.
• Experience leading GenAI and Agentic AI product development in Fintech or financial institutions.
• Strong knowledge of LLMs, vector databases, orchestration tools (e.g., LangChain, Semantic Kernel), and cloud-native architectures.
• Proficient with Azure, AWS, GCP (including Vertex AI and ADK Framework).
• Skilled in AI/ML lifecycle and building compliant, scalable frameworks.

Governance & Risk

• Familiar with AI governance and model risk management.
• Understanding of financial services operations, compliance, and regulatory frameworks.

Strategic Leadership

• Proven success in AI product strategy and innovation at enterprise scale.
• Ability to communicate AI value to executive leadership.
• Experience managing product roadmaps and evaluating AI vendors.

Collaboration & Influence

• Strong leadership and change management in matrixed environments.
• Effective cross-functional collaboration to deliver secure, scalable AI solutions.
• Excellent communication and interpersonal skills, both written and verbal.

Job Expectations:

• Ability to work on site per Wells Fargo's standard operating model in the listed location (hybrid schedule).
• This position is not eligible for Visa sponsorship.
• Ability to travel up to 10% of the time.

Posting Location:

• Charlotte, NC
• Phoenix/Chandler, AZ
• Dallas/Irving, TX
• Minneapolis, MN (Shoreview)
• Wilmington, DE

The Global Operations functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$159,000.00 - $279,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
12 Aug 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.