Control Room Manager

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Join the team delivering the future of clean energy. As the Control Room Manager at Nexamp—America’s #1 community solar provider—you’ll play a critical leadership role in overseeing 24/7 real-time operations of a rapidly expanding fleet of distributed and utility-scale renewable energy assets.

You’ll lead a dedicated team of operators responsible for the safe, efficient, and compliant operation of Nexamp’s solar and energy storage systems—while maximizing energy savings for our customers. This includes managing day-to-day shift operations, enforcing operational procedures, supporting performance management, and ensuring alignment with company policies, NERC standards, and ISO market rules.

In this role, you’ll serve as the primary escalation point for operational issues, collaborate cross-functionally to optimize system performance and market participation, and foster continuous improvement to drive scalability and reliability. You’ll also play a key role in onboarding, training, and developing team members—supporting both individual growth and Nexamp’s continued expansion.

If you're energized by mission-driven innovation, thrive in high-performance environments, and want to help lead America’s transition to a smarter, cleaner, and more resilient electric grid—this is your opportunity to make a direct impact.

This role is based in our Lawrence, MA Operations Center. You will report directly into the VP, Nexamp Operations Center.

What you’ll do:  

• Coordinates real-time operations using SCADA and energy management systems to monitor performance, diagnose issues, and direct timely resolution of alarms, outages, or anomalies.
• Collaborates cross-functionally with Clean Energy Deployment, Asset Management, Field Services, Energy Market Optimization, and SCADA/IT teams to optimize asset performance, customer savings, and revenue generation.
• Manages team performance by mentoring Dispatchers and Distributed Generation Operators (DGOs) by delivering training, coordinating schedules, and fostering a culture of continuous improvement in a 24/7 operational environment.
• Serves as the primary escalation point for operational issues, providing steady leadership during abnormal or emergency conditions and maintaining situational awareness.
• Holds the team accountable for meeting corporate Key Results (KRs) and team Key Performance Indicators (KPIs) related to asset uptime, responsiveness, and operational reliability.
• Ensures compliance with all applicable Nexamp policies, NERC reliability standards, and ISO market rules, particularly in ISO-NE, NYISO, and PJM territories.
• Drives process standardization and improvement, developing and refining workflows, documentation, and system usage to support safe, efficient, and scalable operations.
• Monitors operational data and trends, identifying system or procedural deficiencies and initiating corrective actions to enhance performance and reporting accuracy.
• Maintains team qualifications and certification requirements, ensuring Dispatchers are prepared to manage high-voltage systems, market participation, and regulatory expectations.
• Communicates effectively with internal stakeholders, utilities, and market operators, providing timely updates on major events, outages, or system issues.

What you’ll bring:

• 5+ years of relevant experience in power generation, transmission, distribution, or grid operations, including at least 2 years in a supervisory or lead role within a 24/7 rotating shift environment.
• ⁠High School diploma or GED equivalence. Preference will be given to those that have a Bachelor’s degree in Electrical Engineering, Energy Systems, Operations Management, or related field (or equivalent experience). 
• Working knowledge of electrical systems; certification or prior experience operating high-voltage facilities is a strong plus.
• Demonstrated experience with power generation technologies, preferably within the renewable energy sector (solar PV and battery storage experience highly regarded).
• Proficient with operational and analytical software tools, including Microsoft Excel, Word, and database platforms such as Microsoft Access or similar. Familiarity with PI System (OSIsoft) is a plus.
• Experience with plant or fleet-level SCADA systems is highly desired, with the ability to troubleshoot, interpret, and act on real-time data.
• Strong analytical skills with the ability to interpret numerical data, identify trends, and support internal and regulatory reporting requirements.
• Detail-oriented and disciplined, with a methodical approach to work execution and documentation.
• Adaptable to change, capable of leading through operational growth and evolving procedures.
• Proven ability to manage multiple competing priorities in a fast-paced, real-time operations environment.
• Willingness to work occasional 12-hour shifts and provide flexible coverage during emergencies or critical operational periods.Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. 
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  
• Previous experience engaging and inspiring teams to excel while focusing on the growth and well-being of team members.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.