Contract Web & UX Strategist (3 months)

The Web & UX Strategist contractor is a temporary client-facing role on 829’s Web Strategy & UX team that is expected to be up to 40 hours/week.  

Our work sits within a leading performance marketing organization;  we drive measurable conversion and growth for our clients across their digital touchpoints, with a special focus on brand and Web site expression and CMS technology to reach target prospect audiences and existing customers. While the role is remote, we work on the Eastern time zone. 

Please note that this role is not focused on visual and UI design as we have a dedicated team for that purpose; candidates must be able to engage in strategic direction in spoken, consultative, and written form.

Key deliverables include:

• Stakeholder workshops
• Stakeholder facilitation
• Polished Google slide decks
• Subject matter expert interviews
• Digital surveys
• Competitor analysis
• Persona development
• Journey mapping
• Analytics reviews
• Information Architecture
• Sitemaps
• Wireframes in Figma

This team  focuses on understanding and researching our B2B and B2C client’s brand, business, and customer needs through high-impact user experience solutions, including both a strategic discovery and briefing process, and an information-architecture sitemapping, content planning, and wireframing process. 

We are looking for skilled contractors to balance the needs of 829's clients and their audiences through valuable, conversion-oriented website strategy. 
 
Platforms we service include Drupal, Wordpress, and Shopify; direct experience is a plus with these is a plus.

This position involves consistent high-quality consultative work directly with our clients. You will play an important role in presenting the thought process behind the work to clients, incorporating their feedback, and producing high-quality deliverables and strategic solutions.
What You'll Do:

• Immerse in client challenges. Understand the brand, business, and audience goals. 
• Do the research. Conduct competitive, industry research, client stakeholder discovery, site reviews and analysis, analytics reviews. 
• Create the architectural foundation of large-scale websites. Create sitemaps that account for all pages on a website. Support your sitemap with page-specific content outlines when appropriate, and account for all fields/data that will comprise key pages.
• Contribute to wireframe development. Bring website architecture to life through Figma-based wireframe development.
• Collaborate with digital agency peers. Review the work and collaborate with 829’s designers and developers, providing meaningful feedback. Contribute to learning and development during weekly department meetings.
• Uphold industry best practices. Ensure that best practices are being followed. Evolve processes, offerings, and deliverable formats when you see opportunities to make improvements.
• Have a baseline understanding of how websites are built using waterfall and agile processes. You are familiar with or have ideally past experience working with Wordpress and/or Drupal content management systems, including the awareness to collaborate with designers, developers, and other agency peers when needed.
• Client collaboration experience. Exceptional communication, presentation, and organizational skills.
• Has the ability to problem solve, confidently make decisions, and lead projects with empathy and authority. 829 works across a variety of different industries and on projects with varying complexity. You’ll be successful in this role if the idea of learning and problem solving excites you.
• An understanding of integrated digital marketing and its website strategy implications. The foresight and understanding of how to work with digital marketing team members on formulating a solid strategic direction, taking into account SEO, UI design, and paid media.

• At least 3-5  years of experience in website-focused UX, ideally in an agency setting. While we will consider candidates with in-house experience, an agency background is preferred. You should have a baseline understanding of how websites are built using waterfall and agile processes, and the awareness to collaborate with designers, developers, and other personnel when necessary.
• A portfolio of  previous strategic UX work samples. A portfolio that clearly exhibits the ability to conduct research and translate your findings into recommendations including sitemaps and wireframes.
• Client collaboration. Exceptional communication, presentation and organizational skills.
• The ability to problem-solve, confidently make decisions and lead projects with empathy and authority. 
• 829 works across a variety of different industries and on projects with varying complexity – the idea of learning and problem-solving excites you.