This role involves processing orders, responding to customer inquiries, preparing Customs paperwork, and performing customer service duties.
Process and input incoming orders.
Respond to incoming phone calls and emails from customers looking for job order status.
Coordinate with other Valence departments as necessary to answer and resolve customer inquiries and problems.
Prepare Customs paperwork for international shipments.
Track customer in house orders. Prepare inventories as required.
Perform any required duties related to a busy customer service department.
Other duties as assigned
Full Time
First Shift
Monday-Friday
$17.00-$20.00 Per Hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Director, Payer Strategy will lead Babylist Health's payer strategy, managing relationships and offering strategic guidance for growth in both Medicaid and commercial channels.
Top Skills:
AI
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Phlebotomist Team Lead coordinates Lab Associates, ensures high-quality workflow, implements procedures, handles patient inquiries, and manages supplies.
Top Skills:
Basic Life SupportCardiac Life SupportMedical Terminology
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Phlebotomist collects blood and non-blood specimens, verifies patient identity, and performs clerical duties in a laboratory setting.
Top Skills:
Electronic Medical Records (Emr)Laboratory Information Systems (Lis)
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
