Contract Manager I

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

The Opportunity

The Contract Manager I will be responsible for understanding client or potential client business terms, evaluate existing contracts, if applicable, proactively communicating and collaborating with internal stakeholders (including legal) on the various touch points associated with a particular deal, identifying, and resolving any barriers, and finalizing the agreement for client review. The Contracts Manager I will also be responsible for identifying nuances within the client contracting process and raising those to the leadership team for review. In addition, the Contract Manager I will be responsible for learning when certain approvals are necessary and support the development, maintenance, and execution of the clause library.  The Contract Manager I will be responsible for assisting with development, support and maintenance and documentation of our new client contracting system. This role will also be heavily involved in evaluating data, work with stakeholders on reporting needs and provide support to the team and legal on contract intelligence research.

Day In The Life  

• Prepare and negotiate various client contracts, amendments, and other legal documents.

• Assist internal stakeholders in interpreting contract terms and conditions.

• Act as liaison for internal and external customers on all contract processing/administration matters.

• Draft a high volume of templatized amendments, addenda, and other documents as required with some level of customization, as needed.

• Manage the client contract administration processes, including handling requests, facilitating notices, tracking of client renewals, managing contract analytics, and ensuring appropriate execution of all legal documents.

• Work with in-house counsel and external counsel throughout the contract negotiation process. Distribute certain contract requests to internal and external counsel as appropriate.

• Partner with internal stakeholders throughout the contract process from request to execution. Ensure their adherence to contract-related policies and procedures and help them troubleshoot and resolve contract issues and challenges.

• Work with the rest of the legal team, compliance, information security, finance, and other stakeholders to ensure contracts meeting compliance and regulatory requirements.

• Support and help implement changes in systems, processes, and procedures.

• Document processes and create policies and procedures relating to contracts. Maintain and improve supporting documentation, including vendor and client playbooks.

• Assist team in management and configuration of templates

• Identifying system functionality and develop efficient processes

• Assist team in maintaining client contracting system

• Provide support to team on identifying reporting needs, working in the system to enable the functionality, executing on reporting on a regular cadence

• Identify contract intelligence searches, work with partners to identify needs and run searches accordingly

• Additionally, responsible for managing, monitoring, and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.

• Document processes and create policies and procedures relating to contracts. Maintain and improve supporting documentation, including vendor and client playbooks.

• Perform job duties within the company’s policies, procedures, service standards and the state and federal laws.

• Other projects and duties as assigned.

Qualifications

• Bachelor’s degree from four year-college or corporate paralegal background

• 2-3+ years of experience in contract management or vendor management or similar role

• Experience with a contract management tool such as IntelAgree, Salesforce or like system.

• Industry experience with credit union, financial institution, and/or payments industry.

• Legal background.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

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Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.