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Managing Editor

| Greater Boston Area
The Managing Editor is responsible for overseeing the production and quality of content at Klaviyo and from key outside contributors. S/he will focus on making sure we’re consistently publishing exceptional content and, at the same time, help empower others to create the same engaging content.
You’ll be playing a critical role in helping to level up our content game across the company. And since the content is the cornerstone of our plan to build awareness for Klaviyo, you’ll also be playing a critical role in the growth of our business.
The successful candidate will understand how to identify and develop great content ideas; how to coach your fellow Klaviyos on what makes for exceptional content; and how to keep the content production process moving smoothly. They will also need to care passionately about developing and maintaining a unique and consistent tone.
Specific responsibilities include:
Lead the planning process. You’re responsible for figuring out the best way to brainstorm new content ideas across the company; prioritizing which ideas we pursue; instructing the team on how to best develop ideas into tangible projects; and advising on angle and format for each initiative.
Manage the editorial calendar. Make sure production runs smoothly, and the team understands what we’re working on; what stage it’s in; and what our deadlines are.
Create engaging content. You live, eat, breath and write amazing content effortlessly across the web, blogs, and email newsletters.
Set and maintain the tone and quality of content. Manage the editing process, and even more importantly - make sure you’re coaching the team on our content standards, and helping them up their game with every new piece they produce.
A REAL content leader at Klaviyo. You know how to inspire others across the organization to get energized contributing quality content consistently and constantly.
Monitor performance. You’ll be responsible for keeping an eye and sharing how many people are reading or watching our content; how many people are sharing it; how many people are signing up for more content; and how well we’re doing on getting e-commerce marketers who are not our current customers to find us because of our content.
Producing great content that helps teach marketers how to use their customer data to get better results.
Getting Started / Key Outcomes

In the first 30 days, you’ll have:

  • Come up to speed on our audience, market, product, and company.
  • Spoken to at least 10 prospective or current users.
  • Set a framework for planning & project management.
  • Mapped out a content creation model across Klaviyo.
  • Implemented a weekly newsletter to our customer community.

Within 90 days, you’ll have:

  • Solidified a strong network of contributors both internal and external.
  • Taken full ownership of the process for planning and producing content.
  • Helped us hit stride with a regular cadence of near-daily blog posts; monthly longer form pieces; and quarterly “evergreen” projects.

In the first year, you’ll have:

  • Helped us hit a 6x growth rates for email subscribers.
  • Directly contributed to a 3x traffic growth from content across platforms.
  • Set us up to regularly hear from e-commerce marketers about how much better they are at their jobs because of our content.

About You
You’re a rock-star writer, editor, and storyteller. You deeply enjoy coaching and mentoring people to create great content. You’re passionate about teaching, curious by nature, and energized by being part of a highly growing business. When you got to slide 16 in this presentation, you laughed out loud at the depiction of how *most* companies do content marketing, acknowledged its truth, and vowed to try and find an organization that thinks differently.
About Us
Klaviyo is a high growth Boston startup that prides itself on building a large, fast-moving, and sustainable business. Our marketing software is helping more than 10,000 innovative ecommerce brands get better at connecting with their customers. We’re deeply passionate about learning, solving tough problems, and helping one another level up in all things. Working at Klaviyo means you’ll work on things you never imagined you would; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are. If this sounds like your ideal place to work, drop us a note!

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

How would you describe the company’s work-life balance?

As a working parent I feel incredibly excited to work at Klaviyo because I feel so supported in two amazing roles - Director of Customer Success and Parent to a 3 year old. Being able to develop an amazing team without worrying about being judged for making time for my family is one of the many things that makes Klaviyo special.

Rach

Director

What are Klaviyo Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Pet Insurance
We offer discounted pet insurance through our insurance provider.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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