Customer Success Specialist - Video Producer
Our small but talented Klaviyo Customer Academy team is looking for a Video Producer to not only educate our customers but also entertain them and build stronger and more personalized relationships.
The type of person we’re looking for:
- You gotta LOVE media. From personal to professional videos, your work should be an indicator that you have a passion for video.
- 2+ years experience in film production (or a talented grad in Filmmaking or Design).
- Excellent skill in video editing/post-production software such as Adobe Premiere Pro, Adobe After Effects, Adobe Audition, and Adobe Speed Grade.
- Basic understanding of design tools such as Adobe Photoshop and Illustrator. Final Cut Pro X experience a plus.
- Experience within design, motion graphics, video, and audio production.
- Interested in tackling the whole video-creation process, from concept & script to customize & embed.
- You have demonstrated experience in professional project management.
- You’re keen to create educational content and have some experience in this area.
- You’re well liked and inspire the people around you to be better than they were yesterday.
- Self-starter who is ready and willing to create the foundation for future video super stars
- Working with you is a delight!
Responsibilities:
- Work with Design team to ensure consistency with brand guidelines and video style guides for the Academy and company as a whole.
- Implement established processes to effectively streamline video production.
- Work with the Academy team to produce educational videos.
- Work with content team and designers in creating exceptional educational content.
- Engaging more of the Klaviyo Success team in video content to show the world our smiling faces.
- Turning education into delightful, hilarious narrative using animation, video, and storytelling.
- Produce finished work in accordance with pixel perfect standards (you will be setting these standards).
- Work with designers and other teams on a multitude of projects.
One more for the road:
- Link us 6 of your favorite videos. Gut reaction, don’t overthink this!
- 2 favorite music videos.
- 2 videos that have inspired your technique.
- 2 of your favorite funny videos or scenes from a movie.
If this sounds great, get in touch with that portfolio soon!