Content Strategist (Conversational Marketer)

| Hybrid
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Content is at the heart of everything we do at Drift. And we’re not talking about words to fill a page: We’re talking about stories and narratives. The kind that hook you because they feel real, and stay with you long after you’ve finished reading the last line.

But to do this well, you can’t just tell stories.

You also have to be strategic. And that means knowing who you’re writing for, and why you’re writing for them. It means understanding how to optimize content to capitalize on search intent, and driving massive traffic in the process.

At Drift, our content is for B2B marketers and sales pros who don’t want to do things the same way as everyone else. Our content is designed to help them do their jobs better, sure--but the bigger goal is to make them think. Whether it’s a blog post, a report on findings from original research, or a killer video about a new feature--it’s all content. And, as a member of the Content Strategy Team, you’ll be responsible for creating it. Lots of it.

Lastly, it’s worth noting that working as a content creator at Drift is going to be unlike anything you’ve ever experienced before. We move fast, but we still write well. We’re strategic and methodical, yet aware of what’s happening in the world of B2B and eager to jump on timely and relevant stories that’ll drive interest and traffic.

So, are you the right person for the role? Well, here are some things that should describe you:

  • You’re an amazing writer (and people have told you this)
  • You understand SEO and how to drive traffic with content
  • You want to move fast, and write a lot
  • You understand B2B sales and marketing inside and out
  • You can visualize your content in multiple formats--video, infographics, slide decks, and more--and describe it to others

Requirements:

  • Want to jump to the front of the line? Send a story pitch and a rough outline of your narrative angle with your application. 
  • You ❤️writing.
  • You have 3-5 years of experience writing for B2B space (can be freelance experience, but this is an on-site role).
  • You understand search engine optimization, B2B marketing trends, and where Drift fits into the landscape of marketing and sales solutions.
  • You’re a research nerd and know how to dig into a topic to write about it authoritatively.
  • You’ve got a strong editorial lens.
  • You’ve got a portfolio or links to your work living in the public domain (blog posts, etc.).

You’ll work directly with the Content Strategy Team Lead to iterate on and deliver content to the entire Drift Marketing team.

About Drift

Drift is the world’s first and only conversational marketing and sales platform. More than 70,000 businesses use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.

At Drift, team members:

  • Have complete ownership and accountability over their role and functional area
  • Have complete transparency into the rest of the company (and are expected to show their work and do the same)
  • Have a sense of urgency. We are building a once in a lifetime company at Drift, so we move fast every single day.
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

Location

Our Boston Conversation Space is right in the heart of the Back Bay - this is a place where Drifters can gather and work, connect, eat, teach, learn.

An Insider's view of Drift

How do you collaborate with other teams in the company?

I feel really lucky because I get to work with the Sales, Customer Success, Product, and Ops team on a regular basis. We say "One team, one dream" un-ironically and are always willing to hop into anything that benefits the customer.

Sara

Conversational Marketing Specialist

What makes someone successful on your team?

Our leadership principles are the core of who we are and how we operate every day. Bringing these in to your actions, decisions, and how you deliver results is the surest way to be successful here. Walk the talk. Focus on the customer. Deliver results every single day.

Brit

Director of Learning and Development

What are Drift Perks + Benefits

Drift Benefits Overview

At Drift, we value and are committed to each and every employee. Our goal is to provide an enriching environment where employees are engaged and are proud to be part of the Drift family. We continue to promote a culture of health and wellness, establishing a work environment that promotes a healthy lifestyle, decreases the risk of illness, and enhances your quality of life.

In addition to premium health, dental, and vision plans, we also offer generous PTO, parental leave, 401K matching, wellness perks and discounts, snacks and coffee every day, the Drift book club (one free book of your choosing a month!), a subscription to Headspace, and valuable discussions and trainings through our Employee Resource Groups.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
At Drift we have eight different Employee Resource Groups for people of similar backgrounds or interests to promote inclusion.
Hiring practices that promote diversity
We have a recruiter devoted to diversity sourcing to help us reach our diversity related hiring goals.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Every other week Inner City Weightlifting comes to the office to teach a fitness class to Drift employees.
Mental health benefits
We offer all employees a free subscription to the Headspace meditation app, employee-led yoga and meditation breaks, and have an Employee Resource Group that focuses on mental well-being
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
We have unlimited vacation time, which includes sick days, paid holidays, etc.
Paid volunteer time
Sabbatical
After working at Drift for three years, all Drift employees are eligible for a month-long sabbatical.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Our Conversation Spaces are all fully stocked with snacks and drinks for the employees who decide to utilize the spaces.
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
We offer a home office stipend to all employees, as well as a $100 credit each month towards internet, office supplies, etc.
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Personal development training

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