InterSystems

Our products have received global industry recognition from Forrester, Gartner and KLAS Research.

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Clinical Production Specialist

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Overview

At InterSystems, we are driven to empower our end-users, customers, and employees with resources for continuous education. In keeping with this core value, we continuously invest in a robust E-Learning strategy that exceeds stakeholder expectation in our rapidly advancing industry. InterSystems is growing its Online Learning Team with several strategic positions as we develop new products, add capabilities, and otherwise aim to engage the InterSystems community with unprecedented training opportunities.

Clinical Production Specialists create and develop online technical training content for InterSystems’ customer-facing online training initiatives, with an eye towards InterSystems' TrakCare (EHR/EMR) product. These trainings are delivered in clinical settings to doctors, nurses, clinicians and other healthcare providers. You will work closely with the Course Developers to move content from storyboards and scripts to final online content. You will develop this online content using Adobe Captivate, Camtasia, Open edX and other tools. Successful Clinical Production Specialists partner with the Instructional Designer and Course Developers located in our corporate headquarters in Cambridge, MA on a daily basis.

Responsibilities

Design and develop online courses including demonstrations, videos, simulations and assessments for InterSystems’ customer-facing programs
Use corporate standards of functionality, effectiveness, and appearance for training
Ensure course objectives and instructional methods to achieve course goals
Work with Learning Technology Specialist to automate and optimize production process
Review course feedback on an ongoing basis to evaluate need for improvements as well as maintain and update existing materials
Work with Online Quality Specialist to ensure proper course testing and provide rapid updates and fixes to content as needed

Qualifications

Experience training clinicians and healthcare providers to use software
Ability to author multimedia content for a learning content management system
Background in adult learning, online course development, or instructional design
Experience developing online content with tools such as SnagIt, Camtasia, Storyline, Lectora, and/or Adobe Captivate
Experience with learning management systems such as Totara, Open edX, Absorb, Cornerstone, Saba, Moodle or similar technology
Knowledge of basic video production systems
Experience with SCORM and HTML
Mixture of strong technical and communication/interpersonal skills
Desire to learn new technologies
Ability to work independently and within a team to create instructional material

Education and Training

Bachelor’s degree in education, training or development, or related field
Healthcare or healthcare information system experience advantageous
Master’s/Secondary degree in E-learning, adult education, applied technology or instructional design a plus
2-5 years of experience developing technically based online training in a corporate setting

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Janie Liu

Development Manager, TrakCare

INNOVATIVE INFLUENCE

Build solutions with global impact

Janie Liu considers her role a dynamic one, defined by building an independent, successful team. She and her peers work on TrakCare, an electronic medical records solution used in more than 27 countries. Their work involves handling complex web application issues while prioritizing patients’ health, safety and security. “At the heart of it, we help people provide care to other people,” Liu said. Not only does she drive widespread impact, but she gets to do so alongside equally energetic, earnest people. “People here are smart and passionate about their work,”Liu said.

I feel like InterSystems respects me as a human and values the work I do.

Janie Liu

Development Manager, TrakCare

Darryl Robinson

Development Manager, UI Technology

HEALTH TECH

Tackling tech with real impact

Robinson leads the development team that’s in charge of the user interface of Intersystems’ HealthShare product. He and his team tackle a tough challenge: keeping a large enterprise product up to date and relevant by introducing updates and new tech — while keeping the legacy codebase running smoothly. The payoff for the hard work? Robinson’s team ultimately helps doctors and patients make more informed decisions.

We support one another socially and professionally and recognize that we can accomplish more as a team than we can as 10 smart individuals.

Darryl Robinson

Development Manager, UI Technology

Amir Samary

Director of Solution Architecture

‘A GOOD SOUL’

Meet customers’ needs alongside caring people

Amir Samary has worked at InterSystems for 20 years — and he’s never been bored. Leveraging Kubernetes, Docker and other tools, his team develops solutions for customers that are visible and easy to use. Samary’s favorite current project, the Data Loader Service, enables non-developers to leverage data so that it can be used in critical financial services reports for customers. But for him, the real perk of his job isn’t about the cutting-edge technology. “InterSystems has a good soul,” Samary said. “This company values people.”

My team is like a startup within InterSystems — and as with any startup, we have big dreams and ambitions.

Amir Samary

Director of Solution Architecture

What are InterSystems Perks + Benefits

InterSystems Benefits Overview

InterSystems is pleased to offer a premier benefits package to all benefit eligible employees. Our plans are designed to provide a comprehensive, cost-effective, and competitive benefits package. We are dedicated to the health, wellness, and security of our employees and their families.

Culture

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Hybrid work model

Flexible work schedule

Diversity

Dedicated diversity and inclusion staff

Diversity manifesto

Diversity employee resource groups

Disability, Mental Health, and NeuroDiversity Resource Group, BIPOC Resource Group, Women's Resource Group, LGBTQIA+ Resource Group.

Hiring practices that promote diversity

Diversity recruitment program

Active sponsors of MIT Office of Minority Education, Harvard Black Students Association, sponsoring the Tufts Women in Technology Events, Top 50 Best Employers at Anita B/Grace Hopper

Health Insurance + Wellness

Flexible Spending Account (FSA)

Offered for employees and dependents.

Disability insurance

Dental insurance

Vision insurance

Health insurance

HSA offered

Life insurance

Pet insurance

Wellness programs

Team workouts

InterSystems' fitness initiatives include in-office yoga.

Mental health benefits

EAP offered

Financial & Retirement

401(K)

InterSystems' 401(K) includes a profit-sharing program.

Performance bonus

Child Care & Parental Leave

Childcare benefits

We offer dependent care FSA

Generous parental leave

Family medical leave

Company sponsored family events

InterSystems hosts family oriented events frequently.

Vacation + Time Off

Generous PTO

InterSystems employees receive a minimum of 23 PTO days per year.

Paid holidays

Paid sick days

Flexible time off

Office Perks

Commuter benefits

Parking Garage (daily/monthly rates), Electric Vehicle Charging Stations, Secured Bicycle Parking, MBTA Pass Program, Free Annual Blue Bikes Membership

Company-sponsored outings

InterSystems hosts regular company events and outings. Recent events include a company ski trip, New England Revolution game at Gillette Stadium, Lion King in Boston, and Holiday at the Boston Pops

Free daily meals

Some meals provided

Onsite office parking

InterSystems' commuter benefits include Monthly Parking at One Memorial Drive and a Parking FSA. A Transit Parking FSA allows you to set aside pre-tax dollars for qualified expenses.

Relocation assistance

InterSystems provides relocation benefits dependent upon meeting qualifications as specified in our company policy. Benefits can range from temporary housing, travel expenses, or monetary stipends.

Fitness stipend

If employees are enrolled in our insurance there is a $150 fitness reimbursement stipend

Mother's room

Onsite gym

Professional Development

Job training & conferences

InterSystems sponsors onsite, company wide new employee training.

Tuition reimbursement

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

Paid industry certifications

Additional Perks + Benefits

In addition to all of the perks/benefits listed above, we also offer identity theft protection and 24/7 worldwide travel assistance if employees are traveling 100 miles from home

View full list of perks + benefits

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