Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
The Content Writer II role in our Consumer Experience team involves crafting educational content for multiple clients' benefits strategies. This individual serves as a consultant, utilizing their expertise in effective communication, English language, and benefits knowledge to support clients in reaching their program goals. They tailor content to reflect client culture, tone, and style guides, focusing on employee-facing communications. Building and maintaining client relationships, as well as effectively presenting content and strategies in front of clients, are key to success in this role.
The Gig:
- Develop and deliver content across various mediums for our managed book of business.
- Ensure quality, accuracy, and timeliness of content delivery.
- Utilize discovery documentation to create impactful content for diverse employee demographics.
- Maintain client-specific artifacts and adhere to style guides.
- Possess a thorough understanding of client health plans and benefit packages.
- Stay informed about best practices and encourage adoption.
- Utilize project management software to monitor and complete tasks.
- Build strong client relationships through collaboration, responsiveness, and proactive communication.
- Identify and resolve project issues, escalating when necessary.
- Use data analysis and reporting to guide content strategies and communicate proposed approaches, supported by best practices, for all client engagement phases (prospective, onboarding, and ongoing).
What You Need to Make the Cut:
- 4-7 years of professional experience in journalism or content creation.
- Strong organizational and time management skills.
- Effective collaboration and project management abilities.
- Excellent verbal and written communication skills.
- Confidence in presenting and discussing strategies in client-facing settings.
- Submission of a compelling portfolio of writing samples.
- Solid understanding of AP and Chicago style writing rules.
- Proficiency in Microsoft Office products.
Join our team and contribute to enhancing the consumer experience through strategic content creation.
The pay range for this position is 52K to 82K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/
The Businessolver Way…
Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game – and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you!
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.
(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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