Job Description
FIS is a leading fintech innovator, empowering consumers and businesses with cutting-edge financial technology solutions. We champion diversity and innovation to advance the way the world pays, banks, and invests. If you're ready to embark on a journey of learning, growth, and impactful contributions in the fintech realm, we want to hear from you.
The FIS Platform team operates as an incubated startup within FIS, with a mandate to create a world-class embedded finance platform. We have a fast-paced and fun group that believes strongly in customer-centricity and setting a high bar for everything we ship.
Job Description:
As a Content Strategist II at FIS, you’ll help design the future of banking experience for millions of consumers. This is a position within our new design group, focusing on a mix of building banking experiences from scratch, redesigning existing SaaS banking products, and contributing to an FIS design system. You’ll help shape the design culture and work hand in hand with product, engineering, and others to launch high-quality products to our clients and their customers.
What you will be doing:
● Collaborate with senior designers and researchers to leverage customer insights to define content requirements and iterate on text and content structures within existing UI screens for a mix of developer, mobile, and SaaS products.
● Employ a robust process wherein you actively seek and incorporate feedback to improve your work through iterations, and accurately estimate and prioritize to meet milestones and advance timelines.
● Work with designers to create UI text for our products that attracts users and enhances their experience.
● Work closely with design and engineering throughout the product lifecycle, from initial planning phases to final designs to launch.
● Contribute to resources such as a style guide, glossary, templates, and a design system that can be applied across a broad suite of financial software products.
What you will need:
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2+ years of experience as a UX writer for digital products (i.e. apps, software, websites, etc)
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Strong communication skills, with the ability to translate complex ideas into simple, human readable instructions.
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Knowledge of information architecture best practices.
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Understanding of design principles, user-centered design, and usability best practices.
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Experience working closely with product and engineering to ship and iterate on customer-facing products.
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Experience in connecting business goals, research insights, and product goals to create and iterate effective user experiences.
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A robust process wherein you actively seek and incorporate feedback to improve your work through iterations, and accurately estimate and prioritize to meet milestones and advance timelines.
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A portfolio demonstrating relevant projects that showcase your content work and problem-solving skills.
Preferred Qualifications:
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Bachelor’s degree in Design, Copywriting, English, or a related field.
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Experience in the tech or fintech sectors (e.g., banking, SaaS, mobile products) is highly desirable (though not necessary)
What We Offer:
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Impactful Work: Shape the future of digital banking experiences.
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Growth Opportunities: Continued learning, development, and leadership opportunities.
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Competitive Benefits: Comprehensive health plans, 401(k), and more.
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $105,070.00 - $176,520.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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