Content Author - AEM

SUMMARY 

The Content Author Adobe AEM role is a hands-on position within a global pharmaceutical company, responsible for authoring, updating, and maintaining digital experiences across a global portfolio of websites. 

This role focuses on executing content updates within Adobe Experience Manager (AEM), with a strong emphasis on developing and authoring using EDS (Edge Delivery Services). The ideal candidate will ensure content accuracy, consistency, and quality across regions while supporting a unified digital experience for professionals worldwide. 

You will partner closely with cross-functional teams, including marketing, design, development, analytics, and compliance—to support the delivery of seamless, accessible, and personalized experiences. This role plays a key part in ensuring content is properly structured, reusable, and optimized for global delivery across multiple channels. 

HIERARCHY 

Reports to the Practice Area Manager – Agencies Services  

PRIMARY DUTIES 

• Author and update web content within Adobe Experience Manager (AEM), including creation, editing, and publishing of pages. 
• Develop and maintain web pages using AEM, with a strong focus on EDS (Edge Delivery Services) and modular content structures. 
• Execute content updates based on business and design requirements using EDS blocks and component-based architecture. 
• Ensure consistency of digital experiences across global markets by following established content standards, templates, and governance guidelines. 
• Upload, manage, and organize digital assets within Adobe Digital Asset Manager (DAM), ensuring proper tagging and version control. 
• Follow AEM and EDS authoring best practices to support high-quality and scalable content delivery. 
• Troubleshoot and resolve front-end content issues, including formatting, responsiveness, and cross-browser compatibility. 
• Create and update structured content using Content Fragments to support headless and multi-channel delivery. 
• Participate in Agile workflows, including sprint planning, estimations, and backlog refinement for content-related tasks. 

COMPETENCY 

• Strong attention to detail and content quality 
• Familiarity with component-based and modular content systems (EDS focus) 
• Excellent writing, editing, and proofreading skills 
• Understanding of UX and information architecture principles 
• Strong collaboration and communication skills 
• Ability to manage multiple tasks in a fast-paced, global environment 

REQUIRED EDUCATION 

• Bachelor’s degree in Marketing, Communications, Digital Media, or related field (or equivalent experience).  

EXPERIENCE 

• 3+ years of experience working with Adobe Experience Manager (AEM) or similar CMS platforms 
• Experience authoring and maintaining content across multiple sites or regions 
• Hands-on experience with EDS (Edge Delivery Services) or similar modern content delivery frameworks preferred 

QUALIFICATIONS 

• Proficiency in AEM authoring, including templates, components, and content fragments 
• Experience authoring within EDS, including block-based content modeling 
• Working knowledge of HTML, CSS, and JavaScript for troubleshooting and advanced authoring 
• Basic understanding of SEO, web accessibility (WCAG), and performance best practices 
• Familiarity with Adobe Creative Cloud tools (Figma, XD, Photoshop, etc.) 
• Experience in pharmaceutical or other regulated industries preferred 
• Exposure to Agile methodologies and tools (e.g., Workfront, Jira) preferred 
• Strong communication, problem-solving, and organizational skills 

PHYSICAL DEMANDS 

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. 
• Regular, repetitive movements such as typing, mouse movements, and scrolling. 
• Ability to hear and understand spoken communications in person and via remote tools. 
• Ability to see and read computer screens for prolonged periods and adjust focus 

WORK ENVIRONMENT:  

• Preferably located in Indianapolis, Indiana, and available to be on site, Tuesday-Thursday. If not then the EDT or CDT timezone.  
• Fast-paced, collaborative, and deadline-driven setting.  

EXPECTED HOURS OF WORK:  

• 40 hours a week, Standard business hours (e.g., 8:00 AM–5:00 PM or similar) in EDT or CDT.  

TRAVEL:  

• Occasional travel for team meetings or training (if required by organization).  

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