Consumer - Data Manager

Job Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Data Manager, within our Consumer Data Team, you will will lead end-to-end development and delivery of best in class data products and make sure our most important data is available at scale, with high quality, for better decision-making and operational need.
Job responsibilities:

• Work closely with data owners, engineers, and other cross functional teams to create integrated roadmaps, prioritize development, define metrics and key results and deliver scalable, resilient and quality Data Products.
• Lead end-to-end product delivery including intake, dependency management, release management, and product performance reporting, while escalating blockers or opportunities to improve efficiencies.
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Deliver best in class data products while tracking usage and consumption patterns.

Required qualifications, capabilities, and skills:

• 5+ years of Product management experience or equivalent expertise in product design, agile delivery, software engineering or a relevant domain area.
• Thrive at the intersection of data, product and business strategy - able to understand business intent, data and translate strategy into product requirements and development.
• Data analysis skills (e.g., SQL, Python, R) along with a high level understanding of technical patterns used to process, present, and consume data at scale. (e.g., relational databases, data storage formats, spark, graphQL)
• Framework driven approach to problem solving with ability to simplify technical complexity and drive well-educated business decisions across stakeholders.
• Exceptional at cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.

Preferred qualifications, capabilities, and skills:

• Proficient knowledge of data analytics and machine learning.
• Experience in consulting or financial services.
• Basic understanding of types of transactional data in financial services.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.