Consumer Engagement Specialist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
Responsible for identifying opportunities to enhance engagement with prospective and existing members through data driven insights that support business objectives. Monitors consumer and competitor trends to inform engagement strategies, messaging, and communication efforts.
Collaborates within a team environment, requiring strong self-motivation, initiative, and cross functional partnership to support strategic goals.

• Collects, analyzes, and interprets consumer data to identify insights, trends, and engagement opportunities.
• Translates data findings into clear, actionable recommendations to support consumer engagement and communication strategies.
• Monitors and evaluates competitor activity, including messaging, positioning, and channel utilization.
• Assesses communication performance and market trends to identify shifts, risks, and opportunities.
• Tracks and evaluates progress against established business objectives to ensure alignment with strategic goals.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:

• Bachelor's Degree Marketing, Business/Administration, or related field or equivalent experience required
• 3+ years experience in product marketing, campaign management and/or execution of go-to market strategy required
• Health insurance or healthcare industry experience preferred
• Experience with Adobe Analytics, Qualtrics, Google Analytics or similar reporting & analytics preferred
   

This position is 100% remote with the potential need for onsite meetings twice a year at the St. Louis or Chicago office.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act