Consultant, Product Development

As a Product Development Consultant, you blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. You will work closely with the Emerging Products Innovation Team and technology partners to determine how to enable innovation opportunities for Fidelity Health and enable broader innovation in our digital environments. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and data-driven environment!

The Team

The Product Development Consultant will be part of the Fidelity Health Emerging Products Innovation Team (FHEPIT). FHEPIT’s mission is to bring new and innovative capabilities to Fidelity Health, addressing critical customer needs such as health care navigation, employer-sponsored benefits optimization, and rising health care costs.

You will work alongside innovation product leads on the team, to partner with business leaders, technology, and external vendor partners to develop and implement product and service features in health care applications, from inception to delivery. Alongside the emerging products squad lead and innovation tech team, you will determine the development strategy and technical feasibility of new innovation opportunities for Fidelity Health.

The Expertise You Have

• Bachelor’s degree required; Master’s degree preferred
• Solid understanding of the Fidelity business with work experience in health care and/or benefits administration and/or product development
• 6+ years Systems Development Business Analyst experience, ideally working in an Agile Scrum environment, with demonstrable ability to work across multiple multi-functional teams
• Shown expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation.
• Skilled in MS Word, Excel, PowerPoint, Visio; Experience with JIRA or similar agile backlog management and testing tool
• Experience with early-stage design, development and rapid iteration in an Agile environment is a plus
• Experience with Data analysis, SQL or basic database concepts is a plus

The Skills You Bring

• Data-driven approach to understanding customer and business needs, translating strategic objectives into action, and prioritizing value for delivery
• Ability to understand complex customer needs, translate them into user stories with concrete acceptance criteria, and drive solution formulation with a multi-functional team
• A customer-first mindset and a creative problem-solver with proven success in defining and launching new digital experiences
• Comfortable operating in a gray space and consistently looking for opportunities to innovate and take thoughtful risks to get work done better and faster
• You effectively and regularly lead, facilitate, and drive individuals and group meetings to common goals
• Highly organized and have a proven ability to prioritize and work under tight deadlines
• Skilled at building relationships, fostering strong teams, and influencing others
• Self-motivated, great teammate with the ability to plan and complete work independently, and partner effectively to handle dependencies
• Strong desire to learn and develop additional skills and expertise over time, as well as drive process improvement

Note: Fidelity will not provide immigration sponsorship for this position.

The Value You Deliver

• Leading and conducting business analyses to formulate and make recommendations on the evaluation and build of new opportunities to expand our footprint in the health care space
• Collaborate with business partners, development teams, and QA on plans, project management, requirements, design, testing, and implementation of solutions throughout the development lifecycle
• Supporting deployment, business readiness, and solution enablement, e.g., defining and documenting enablement tasks, supporting user procedure documentation, creation and delivery of solution training to internal teams, and communication
• Prioritize multiple initiatives and business analysis tasks at the same time

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.