The role involves implementing and supporting LIMS systems, leading customer engagements, configuring cloud solutions, and ensuring customer success throughout the engagement lifecycle.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva as we modernize software for the life sciences industry. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva’s newest products - Veeva Vault LIMS.
We are looking for hard-working individuals who are committed to helping our customers adopt the next generation of technology. We will bring new efficiencies to our customers with the most advanced GPM QC-focused LIMS by providing all functionality in a single platform.
This role will allow you to be in the driver's seat of a new product area from the ground up with early adopters.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
What You'll Do
- Participate in projects at life sciences companies designing and deploying systems
- Configure and implement cloud solutions
- Lead requirements workshops: design, prototype, configuration, and solutions
- Ensure customer success from beginning to end of the engagement life cycle
Requirements
- 3+ years of experience implementing and/or supporting LIMS systems
- Technical aptitude to comprehend and translate business requirements and create corresponding solutions designs
- Proven expertise in customer leadership and fostering a collaborative team environment
- Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
- Travel for key customer engagements and internal meetings up to 50% with typical travel around 25%
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Top Skills
Cloud Solutions
Lims
SaaS
Veeva Boston, Massachusetts, USA Office
Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.
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