The Compliance Specialist manages regulatory complaints, audits, and examinations while supporting compliance policies and performing controls testing in the financial services sector.
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
This role is part of the compliance team, contributing to the core function of mitigating risk and ensuring the company's adherence to applicable laws and regulations. The primary focus is supporting the handling of complaints, examinations, legal requests, controls testing, and audits. The ideal candidate will possess strong organizational, reporting and analytical skills, along with experience in the financial services or auto lending sector, particularly in compliance and legal.
Key Responsibilities
- Regulatory Exams: Coordinate regulatory examinations by preparing the initial request list documentation, compiling loan files, and responding to additional requests.
- Complaints: Manage regulatory complaints, including conducting thorough investigations, gathering all necessary documentation, and preparing timely, well-supported responses.
- Audits: Support compliance audits by coordinating responses to initial request list documentation, compiling loan files and addressing and escalating follow up requests.
- Policy & Procedure: Assist in the maintenance and revision of company compliance policies and procedures.
- Controls Testing: Execute internal controls testing, assisting in the identification of risks within the organization, testing associated controls, and reporting on the results.
Key Requirements
- Proven experience in a compliance, legal, or operational role, preferably within the financial services, fintech, or automotive lending industry.
- Demonstrated ability to investigate, manage and draft responses to complaints, examinations, and audits.
- Knowledge of federal and state consumer financial protection laws (e.g., TILA, ECOA, FCRA, UDAAP, GLBA).
- Strong written and verbal communication skills, with the ability to articulate issues clearly and concisely.
- Excellent organizational skills, attention to detail, and a proven track record of managing multiple time-sensitive projects simultaneously.
- Responsible for performing analysis on compliance activities and generating reports for stakeholders.
- Bachelor’s degree; Relevant professional certification (e.g., CAMS, CRCM) or masters degree, a plus.
- Experience in handling and responding to legal requests, a plus.
- Minimum experience of one to three years.
We believe:
Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassion is a strength. We care about our customers and look to build long-term relationships with them.
Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!
A Note on Recruiting Outreach
We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.
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Lendbuzz Boston, Massachusetts, USA Office
100 Summer Street, 1001, , Boston, MA, United States, 02121
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