Compliance Associate

 About Rhapsody: 

We all know that our health care system is complicated. Getting data from one provider to another, or from a provider to a health insurance company, is frustrating for virtually everyone. Imagine developing solutions that help make these data transactions easier and faster. That is what we do at Rhapsody; we make interoperability platforms that allow data – such as patient encounter details, lab results, and billing information – to move seamlessly from one system to another. 

While most people will not ever see our products and services during a medical encounter, our interoperability platforms are running behind the scenes. Think of them as the central nervous system helping to move data where it needs to be to improve the patient experience. To learn more about Rhapsody, visit
www.rhapsody.health
If using your expertise in a way that impacts our health care system, patient care, and population health sounds like something you would find rewarding, apply today! 

What we have to offer you:

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment
• Continuous learning and development opportunities

This is a hybrid position. Must be able to commute to Boston on Tuesday and Thursday.

Position Summary: 

The Compliance Associate is an entry-level position supporting the Compliance Team in maintaining regulatory, security, and audit compliance across the organization. The Compliance Associate will help maintain documentation, coordinate attestations and vendor reviews, and contribute to the continuous improvement of compliance workflows leveraging AI tools to enhance efficiency and accuracy.

Position Requirements:

Regulatory Compliance:

• Maintain product compliance by submitting quarterly and biannual attestations and ensuring that the certified products are listed on the appropriate websites.
• Understand the compliance requirements in the 21st Century Cures Act (conditions of certification, maintenance of certification, biannual reporting) and create a schedule of delivering necessary reports to maintain compliance.

Information Security Compliance:

• Maintain internal policies and procedures including the process for reviewing, updating, and publishing on company SharePoint portal.
• Assist with answering security assessments and questionnaires from existing customers and prospects.
• Organize and archive reports, periodic reviews, meeting minutes, etc.

Third-party vendor screening/annual updates:

• Assist internal stakeholders with vendor assessment forms.
• Assist with security/privacy audits such as gathering any compliance documents from vendors, sending out questionnaires, scheduling interviews, etc.

External and Internal Audit work:

• Assist with annual external and internal audits.
• Participate in audit interviews/meetings and take meeting minutes.
• Collaborate with internal and external stakeholders for audit evidence collection.
• Draft internal audit reports.

Partner Program Compliance oversight:

• Assist with the audit of existing partners and resellers to ensure that they are in compliance with OFAC economic and trade sanctions program requirements using third-party software system.

Leverage AI for routine workflows:

• Identify compliance workflows where AI can Improve/streamline efficiency.

Position Qualifications:

• An Associate or Bachelor degree is required.
• More than a specific educational background and/or experience, we are looking for a quick learner who is eager to learn different aspects of compliance in a healthcare IT company.
• Curiosity to learn new AI tools and be able to leverage them to improve team efficiency is a key asset.
• Good communication skills along with attention to detail are critical in this role, since the individual will be interacting with different stakeholders within the company at different levels.
• Ability to organize materials and manage multiple projects simultaneously.

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.