Lead and manage the Community Team's Business Development Officers to drive revenue and non-interest income through strategic sales planning, pipeline management, community partnerships, CRM-driven coaching, recruiting and development, and active community engagement to meet organizational growth targets.
SUMMARY/OBJECTIVE:
The Community Sales Manager is a leadership role responsible for driving business development across the Community Team. This individual will lead and manage all Business Development Officers, establish strategic sales direction, and serve as an active ambassador within the communities the bank serves. This role is instrumental in growing revenue streams, including non-interest income through community engagement, external partnerships, and a disciplined sales management approach to support our PEAK values and develop net new business.
ESSENTIAL FUNCTIONS:
The annual base salary range for the VP, Community Sales Manager is $135,000 - $145,000 per year.
The Community Sales Manager is a leadership role responsible for driving business development across the Community Team. This individual will lead and manage all Business Development Officers, establish strategic sales direction, and serve as an active ambassador within the communities the bank serves. This role is instrumental in growing revenue streams, including non-interest income through community engagement, external partnerships, and a disciplined sales management approach to support our PEAK values and develop net new business.
ESSENTIAL FUNCTIONS:
- Directly manage and mentor all Business Development Officers (BDOs) on the community team, fostering a high-performance sales culture.
- Conduct structured weekly sales meetings to review pipeline activity, address obstacles, and reinforce best practices.
- Lead monthly sales reviews with the Head of Community Banking, presenting performance data, strategic updates, and forward-looking projections.
- Set individual and team performance goals aligned with organizational growth targets and hold team members accountable to results.
- Recruit, onboard, and develop BDO talent to ensure the team is equipped to execute against business objectives.
- Develop, own, and execute comprehensive business plans and sales strategies for the community team on an annual and rolling basis.
- Identify, prioritize, and pursue targeted verticals and market segments with the highest growth potential.
- Build and maintain a robust pipeline of community partnerships, organizational relationships, and prospective clients.
- Continuously assess competitive landscape and market trends to refine positioning and identify new opportunities.
- Ensure all Business Development Officers consistently and accurately log outreach activity, contacts, and opportunities within the CRM system.
- Leverage CRM data and sales analytics to coach individual team members and drive continuous improvement.
- Hold and maintain leadership roles within key community organizations, including chambers of commerce, local non-profits, civic associations and industry groups.
- Ensure all BDOs are similarly engaged and visible in their respective markets, with active involvement in community leadership.
- Bachelor’s degree in Business or Finance preferred but not required.
- Minimum of 10 years of experience in a sales role, with demonstrated success in meeting or exceeding revenue targets.
- Exceptional interpersonal and relationship-building skills with the ability to engage and influence at all levels.
- Strong strategic thinking and analytical capabilities; comfortable translating data into actionable plans.
- Proficiency with CRM platforms and sales reporting tools; experience establishing CRM governance and standards.
- Excellent written and verbal communication skills, including executive-level presentation ability.
- Self-motivated with a high degree of initiative and the ability to thrive in a dynamic, fast paced environment.
- Deep understanding of community needs, local markets, and the role of community organizations in business development.
- Minimum of 5 years experience in sales management or team leadership capacity
The annual base salary range for the VP, Community Sales Manager is $135,000 - $145,000 per year.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
