Communications Specialist

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Communications Specialist supports the Medicare Broker Marketing and Communications teams with both operational and generalist responsibilities across Marketing and Communications workstreams. This person plays a key part in the setup, execution, and delivery of broker-facing communications and related processes, with a focus on Medicare Advantage, Medicare Supplement, and ancillary products.

This early‑career role is an excellent opportunity for a talented, motivated communicator to learn the Medicare business, gain exposure to multiple internal teams, and work on a wide range of communication and marketing activities.

The Communications Specialist will execute templated broker email communications, support development of flyers and presentations, support website content updates and uploads, contribute to reporting activities, and assist with communication tools and processes. Success in this role requires excellent written and verbal communication skills, versatility, strong technical and organizational skills, and a growth mindset. The ideal candidate proactively looks for opportunities to develop new skills, build cross-functional relationships, and deepen their understanding of the Medicare portfolio, including Medicare Advantage, Medicare Supplement, and ancillary products.

Required Qualifications

• 1–3 years of hands‑on experience in marketing, communications, journalism, or digital content roles.
• High proficiency in Microsoft Word, PowerPoint, Adobe and Excel.
• Must reside in New York City, NY; Hartford, CT; or Wellesley, MA, as well as be willing to work a hybrid schedule in the local office.
• Willingness to travel up to 10% of the time.

Preferred Qualifications

• Previous experience creating or deploying templated communications through an email marketing platform (e.g., Acoustic, Salesforce Marketing Cloud, HubSpot, Constant Contact).
• Strong technical aptitude; comfortable learning new tools, platforms, and processes quickly.
• Excellent organizational skills and the ability to juggle multiple tasks, requests, and deadlines while maintaining high quality.
• High attention to detail, especially for proofreading, formatting, and quality control.
• Demonstrated ability to collaborate effectively across teams and communicate clearly.
• A proactive, growth‑minded approach — someone who actively seeks opportunities to learn the business, build relationships, and take on new responsibilities.

• Experience in healthcare, insurance, Medicare, or other regulated industries.
• Familiarity with Medicare Advantage, Medicare Supplement, and ancillary products.
• Experience with reporting tools or dashboards (Tableau, advanced Excel functions).
• Experience with Teams, SharePoint, or Miro for collaboration and workflow management.
• Basic knowledge of HTML.
• Demonstrated ability to adapt quickly, support operational workflows, and manage multiple concurrent projects.

Education

• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field or equivalent experience (4+ years of experience + high school diploma or GED).

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.