Communications Specialist

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Communication Specialist to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.
Responsibilities:

• Update, edit, and create educational materials in InDesign and a variety of other design programs.

• Collaborate with the team as we improve our design processes, focusing on efficiency in the way we use our tools and resources.

• Utilize templates and the CC Library of content the team has already created for streamlined deliverable creation.

• Utilize formatting and styling techniques to create and edit materials quickly and effectively.

• Develop strategies to enhance user engagement

• Create and update charts, diagrams, or other visuals.

• Ensure designs adhere to brand guidelines.

• Adapt to team’s workflow by communicating project status, identifying potential issues, and asking questions to ensure the timely completion of each project.

• Collaborate with account management team to make client revisions to materials.

• Review and proof designs for errors and accuracy.

• Assist with other design projects such as flyers, emails, landing pages as assigned.

• Finalize files for printing and/or electronic publication and organize materials according to current filing system.

Qualifications:

• High School degree or higher, or equivalent work experience

• Knowledge or experience in the insurance industry or employee benefits is a plus

• Demonstrated expertise in Adobe InDesign with advanced technical proficiency; must be able to produce high-quality, accurate layouts under tight deadlines.

• Familiarity with other Adobe Creative Suite applications such as Illustrator and Photoshop is preferred but not required.

• Strong skills in PowerPoint for client presentations and communication materials.

• Exceptional technical knowledge, attention to detail, and accuracy in both design and content editing.

• Proven ability to work effectively and professionally across internal teams throughout the entire course of the project – concept to completion.

• 2–4 years of professional experience in graphic design, communications, or related fields (flexible depending on candidate background).

• Familiarity with workflow and project management systems such as Monday.com, Jira, Microsoft Planner/Project tools, or other ticketing service systems. 

• Strong creativity skills with a keen eye for pairing graphics and text. 

• Excellent time management; able to manage multiple projects simultaneously and communicate workload issues proactively. 

• Ability to thrive in a fast-paced, high-production environment. 

• Commitment to meeting client expectations and requirements with professionalism and quality. 

• Work samples and skills assessment required as part of the application process. 

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.

• Medical, Dental, Vision and FSA/HSA plans.

• 401(k) with company match.

• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

• Generous PTO.

• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.