Communications Business Partner

Company Name: IG US Holdings, Inc.
Role: Communications Business Partner
Location: Chicago, IL (In-office 3 days/week)

As our Communications Business Partner, you’ll play a crucial role in executing internal communications initiatives that support change management, evolve our corporate culture, and strengthen employee engagement. You’ll write and deliver clear, compelling communications across multiple channels, build communication plans for high-impact initiatives, and partner with stakeholders across levels to translate complex updates into messages employees can understand and align around. You’ll also help evolve how we communicate internal education and product knowledge during a period of significant change.

What You’ll Do:

Content + messaging

• Write, edit, and proofread internal communications (examples: org-wide updates, change communications, announcements, employee/product spotlights, event communications).
• Identify the right channels and formats for key updates based on audience needs and the pace of change.
• Translate complex, technical, or sensitive information into accessible, digestible messages.
• Create leader-ready assets (talking points, FAQs, slide decks, templates, and toolkits).

Change + engagement

• Lead change management initiatives with clear, consistent communication that maintains momentum toward transformation while addressing change fatigue.
• Build communication plans for major initiatives (audiences, message hierarchy, channels, timing, and follow-through).
• Support culture and engagement efforts through storytelling, recognition, and employee experience communications.
• Help drive desired behaviors by ensuring employees understand what’s changing, why it matters, and what they need to do.

Channels + planning

• Support leader communications and internal events (all-hands, AMAs, etc).
• Maintain internal channels, communications calendar, distribution lists, and a simple repository of approved content and templates.
• Recommend improvements to tools, processes, and channel strategy to make communications more consistent, easier to find, and easier to act on.
• Collaborate with the broader (including global) Communications team as needed on shared initiatives and standards.

Who You Are:

• Bachelor’s degree in Communications, Marketing, Journalism, or a related field (or equivalent experience).
• 7+ years of relevant experience in internal communications, corporate communications, media, or a related field (open to both earlier-career and more experienced candidates).
• Strong writing, editing, and proofreading skills
• Strong judgment and discretion; comfortable communicating in a regulated environment with high standards for accuracy and compliance sensitivity.
• Experience working with senior leaders and subject matter experts in a fast-paced environment.
• Highly organized and proactive; able to manage multiple projects and keep details tight.
• Strong business acumen and ability to align communications to business goals.
• Experience with or interest in developing visual assets (slides, graphics).
• Technical acumen (fintech experience a plus); comfort translating technical concepts for broad employee audiences.
• Experience working on or partnering with People/HR teams (performance cycles, org change, engagement, rewards, policy updates).
• Experience in learning & development, employee relations, or employee engagement programs.
• Design and digital skills (slide design, graphics, asset management).
• Familiarity with collaboration platforms and content tools (e.g., intranet/SharePoint, Teams/Slack, LMS content management

Company Perks/Benefits:

• Performance Bonuses
• Stock Purchase Options
• 401k Plan
• Medical/Dental/Vision Benefits
• 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
• 10 Paid Sick Days
• Gym Membership Reimbursement
• Commuter Benefits
• Pet Insurance
• Wellness & Mental Health Programs
• Charitable Donation Matching
• Two Paid Volunteer Days Off
• Daily catered lunch when in the office
• Full kitchen with snacks and beverages
• In-building gym
• Shuttle to/from Metra
• Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars

Salary Range: $80,000-$90,000
The actual salary offered will be based on the candidate's level of experience and qualifications

Discretionary performance bonus: 8-12% of base salary based on individual and company performance

About IGNA + tasty 
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a global fintech leader with 50+ years of experience. 

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance. 

We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are

Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.       

tastytrade | tastylive  | tastyfx | tastycrypto    
1330 W Fulton Market, Chicago, IL 60607        

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!