Commissions Processing Analyst I

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Sterling Bridge (“STB”) is looking for a self-motivated individual for the role of Commissions Processing Analyst, a critical role in the success of STB’s life insurance distribution strategy. The Commission Processing Analyst analyzes data entry and insurance carrier payments to ensure compliance and accuracy with agency contracts. This includes following up with carriers, monitoring and tracking commission statements, researching issues with STB’s internal and external partners, and preparing reports.

Job Description

Position Responsibilities:

• Review and interpret commission statements to enable accurate classification and entry of data into commission processing system.
• Analyze commission data for accuracy and create periodic processing reports for client agencies.
• Research and resolve issues with:
• Insurance Carriers
• Client Agencies
• Sterling Bridge internal partners
• Other external partners
• Maintain shared online logs to track and follow-up on service issues which result in untimely processing.
• Monitor and analyze commission payments to agents and agency to ensure compliance with agreements. Recommend appropriate actions to manager.
• Maintain approved product compensation records and notify manager of required systems updates.
• Monitor and analyze commission payments from insurance carriers to ensure compliance with agreements.
• Execute client instructions for record maintenance including rep code changes.
• Document processes, transactions, and resolutions.
• Other related duties as assigned.

Knowledge, Skills and Abilities

• Minimum of Associate’s degree and two years’ experience analyzing and processing detailed transactions.
• Ability to understand and accurately interpret carrier commissions statements and data.
• Excellent organizational skills with the ability to take initiative and prioritize work.
• Excellent analytical and problem-solving skills.
• PC expertise with very strong knowledge of MS Excel and Word.
• Excellent verbal and written communication skills with the ability to listen to others and respond professionally with timely and accurate information.
• Ability to multi-task effectively and accurately to meet deadlines.
• The ability to work well with fellow employees as well as independently.
• High energy and self-starter with sound judgment skills.
• Ability to use multiple research tools and follow established conventions for decision making.
• Display a pleasant, positive demeanor in dealing with our customers to present only the most professional image of the organization.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at [email protected].

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.