The Commercial Lines Account Manager is responsible for managing a portfolio of commercial accounts, providing client service, responding to inquiries, and consulting on policy changes and risk management.
We are seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the assigned Producer.
Key Responsibilities
- Account Management from A-Z.
- Holistic and consultative approach to customer service.
- Working knowledge of Property and Casualty accounts
- Research and compile answers to client policy and coverage questions
- Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client.
- Experience with multiple carrier underwriters and online rating portals
- Identify, compile and manage information regarding account renewals.
Skills, Knowledge and Expertise
- Min of 3 years of insurance industry experience related to servicing medium to large commercial accounts
- 5 years as a CLAM/CSR minimum preferred
- Property and Casualty license
- CIC, CPCU, or other insurance designations are desirable but not required.
- Knowledge of Insurance and/or Brokerage business
- Technical knowledge of product area or industry
- Ability to provide consultation and expert advice to management on risk management issues.
- Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook, Teams)
- Professional verbal and written communication skills
Benefits
- Competitive Pay
- Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
Similar Jobs
Information Technology • Insurance
The Account Manager is responsible for managing small commercial accounts, providing client service support, and ensuring timely renewals and documentation in the EPIC system.
Top Skills:
EpicMS Office
Insurance • Financial Services
The Commercial Lines Account Manager provides service to clients and producers, managing commercial accounts, ensuring policy compliance, and facilitating communication between clients and carriers while using advanced Microsoft Excel.
Top Skills:
Account Management SystemApplied EpicExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Insurance • Financial Services
The Commercial Lines Account Manager supports clients by designing insurance programs, educating them on coverage, negotiating terms, and managing accounts efficiently.
Top Skills:
Applied Epic (Preferred)ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
