Manage and service a book of commercial lines accounts, handling policy and coverage inquiries, renewals, and new-business quoting. Work closely with producers, coordinate with multiple carrier underwriters and rating portals, advise clients on risk management, and provide timely, professional account management from end-to-end.
We are seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the assigned Producer.
Key Responsibilities
- Account Management from A-Z.
- Holistic and consultative approach to customer service.
- Working knowledge of Property and Casualty accounts
- Research and compile answers to client policy and coverage questions
- Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client.
- Experience with multiple carrier underwriters and online rating portals
- Identify, compile and manage information regarding account renewals.
Skills, Knowledge and Expertise
- Min of 3 years of insurance industry experience related to servicing medium to large commercial accounts
- 5 years as a CLAM/CSR minimum preferred
- Property and Casualty license
- CIC, CPCU, or other insurance designations are desirable but not required.
- Knowledge of Insurance and/or Brokerage business
- Technical knowledge of product area or industry
- Ability to provide consultation and expert advice to management on risk management issues.
- Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook, Teams)
- Professional verbal and written communication skills
Benefits
- Competitive Pay
- Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
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