Commercial Learning & Development Associate

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Commercial Learning & Development Associate

Lantern is looking for a driven, detail-oriented, and collaborative Commercial Learning & Development Associate to join our team and help elevate our commercial training programs. This role will partner cross-functionally to support the development, coordination, and execution of learning initiatives across all commercial functions, with a focused effort on Client Success and Network teams.

You’ll be a key player in ensuring our teams are equipped with the knowledge, tools, and resources they need to deliver exceptional results and support our mission of improving outcomes for our partners and clients. This role will report to the Director of Commercial Learning & Development.

Location: Remote

Responsibilities:

• Instructional Design
  • Apply instructional design principles and adult learning theory to develop engaging, effective, and scalable learning experiences for Client Success, Network, and broader commercial teams.
  • Partner with SMEs to translate complex information into digestible training formats, including eLearning, job aids, facilitator guides, and interactive workshops.
• Training Development & Support
  • Collaborate with subject matter experts (SMEs) and key stakeholders across Client Success and Network to develop and refine training content, certification programs, and other learning materials.
  • Design microlearning modules, job aids, and quick reference guides tailored to the day-to-day workflows of Client Success and Network teams.
  • Create interactive, learner-focused eLearning, instructor-led training, and knowledge checks.
• Program Coordination
  • Support the planning and logistics of training rollouts, live learning sessions, and onsite events.
  • Manage training calendars and coordinate with key partners to ensure timely delivery and participation.
  • Maintain training records, feedback, and data tracking to help measure effectiveness.
• Content Management
  • Upload and maintain training materials in the Learning Management System (LMS).
  • Ensure content is current, relevant, and aligned with evolving team needs and business priorities.
  • Partner with the Instructional Design team to continuously improve the learning experience.
• Stakeholder Engagement
  • Act as a learning liaison to Client Success and Network leads—gather feedback, identify needs, and support tailored solutions.
  • Build strong relationships across commercial teams to drive engagement in learning programs.

About You:

• You have a drive and ambition to support the team’s development
• You have excellent communication and presentation skills
• You have the ability to adapt strategies to the needs and learning styles of different individuals and teams
• You are comfortable operating in ambiguity and at a fast-paced organization
• You develop cross-functional relationships built on mutual respect, trust & collaboration
• You are a self-starter that can operate autonomously

Requirements:

• Bachelor’s degree required
• At least 3-5 years of experience in Learning & Development, Training Coordination, or related field (preferably in a commercial or client-facing environment).
• Strong project coordination skills with the ability to manage multiple priorities and stakeholders.
• Familiarity with LMS platforms and demonstrated experience in instructional design, including applying adult learning principles and creating engaging, outcome-driven training materials.
• Exceptional communication and interpersonal skills.
• Detail-oriented, resourceful, and self-motivated with a passion for learning and enabling others.
• Experience in healthcare, health tech, or client service roles is a plus.

 Benefits

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.