Collaborations Senior Systems Engineer

Position Overview

We are seeking a motivated and experienced Collaboration Senior Systems Engineer to join our Collaboration Experience team. In this role, you will automate business processes, participate in the technical design of platforms, and manage ongoing feature changes for premium collaboration applications. Solid technical expertise and the ability to collaborate with multiple teams are essential.

As the Collaboration Senior Systems Engineer, you will oversee the administration and integration of our collaboration platforms at Autodesk. You will work with internal and external partners across various organizations, establishing strong relationships with users to ensure efficient, secure, and practical solutions that deliver engaging productivity experiences. This position reports to the Collaboration Experience Senior Manager and is remote.

Responsibilities

• Maintain and optimize collaboration systems, including preventative and corrective maintenance, capacity planning, and scalability

• Record and manage changes, configurations, incidents, problems, and processes

• Ensure system security, implement standards, and respond to failures or performance issues

• Produce performance, capacity, availability, and security reports for senior management

• Write technical documentation and collaborate on ongoing issues and projects

• Install, configure, integrate, and test new system components and applications

• Maintain automation scripts and enhance functionality

• Follow industry best practices and quality assurance standards

• Analyze systems and participate in design and engineering projects

• Configure prototypes, deliver products, and manage solution implementation and vendor performance

• Engage in team activities to support Service and Project Managers

• Share on-call responsibilities

Minimum Qualifications

• 5-7+yrs technology support experience

• 5+ years of experience in Administration and implementation of Collaboration Tools

• 4+yrs experience building efficiency workflows to deliver desirable outcomes 

• Extensive experience implementing, administering, and integrating Design, Ideation, Workflow, Whiteboarding solutions, and messaging/social platforms

• Extensive experience using to build, deploy, and interpret services using APIs, CSS, HTML, Python, Ruby, JavaScript, Bolt, Block Kit, JSON, AWS, developing plugins

• Foster a collaborative and constructive atmosphere, exhibiting optimism in challenging situations

• Decompose complex problems into manageable components, offering succinct solutions

• Successful track record in working on multi-functional team projects

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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