Prepare and operate the coat check area, organize guests’ coats and belongings, issue retrieval tickets, and provide welcoming, attentive service during arrivals and departures. The role requires flexibility for full-time day, night, weekend, and holiday shifts, along with the ability to stand and perform physical tasks for extended periods.
Major Food Group is hiring a Coat Check Attendant to join our team at Contessa!
Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
RESPONSIBILITIES:
- Prepare and set up the coat check area with essential items such as coat racks, tickets, hangers prior to service/event starting.
- Hang coat, bag or any other guest item neatly with appropriate hanger.
- Provide guests with a ticket to enable them to pick up their coat and any other belongings at a later time.
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
- Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
- Performs other duties as directed.
REQUIREMENTS:
- Experience in a high volume, upscale restaurant preferred but not required
- Previous customer service experience strongly preferred
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Positive and enthusiastic attitude
BENEFITS:
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
Equal Employment Opportunity
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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