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eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Design and implement Genesys Cloud CX solutions, analyze contact center metrics, and collaborate with various teams to optimize customer experiences.
Top Skills:
Genesys Cloud CxGitJavaScriptJenkinsNice WfmQualtricsRest ApisSnowflakeTableauTerraformWebhooks
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
The Operations Manager will lead a team at Chewy's Pharmacy Healthcare Customer Service, focusing on team development, operational efficiency, and customer experience.
Top Skills:
ExcelMS Office
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Lead and manage a team of Licensed Customer Care Representatives, providing guidance in selling pet insurance, achieving sales goals, and maintaining a positive work environment.
Top Skills:
ExcelMicrosoft OnenoteMicrosoft Sharepoint
Our Opportunity:
Chewy is on the hunt for a driven and diligent Computerized Maintenance Management System (CMMS) Administrator to join our Houston Fulfillment Center team. This is your chance to make a significant impact in a fast-growing e-commerce fulfillment environment. In this role, you'll apply your expertise to support high-paced operations while expanding your skills in maintenance systems and inventory management.
What You'll Do:
Ready to bring your organizational skills and critical thinking to Chewy? Join us in Houston and help keep our fulfillment center at peak performance!
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Chewy is on the hunt for a driven and diligent Computerized Maintenance Management System (CMMS) Administrator to join our Houston Fulfillment Center team. This is your chance to make a significant impact in a fast-growing e-commerce fulfillment environment. In this role, you'll apply your expertise to support high-paced operations while expanding your skills in maintenance systems and inventory management.
What You'll Do:
- Lead Inventory Management: Manage procurement, receiving, stocking, and kitting of parts for work requests. Partner with the Facilities Manager to oversee critical spare parts and streamline reporting processes.
- Optimize Workflows: Use standardized procedures to guide daily, weekly, and monthly tasks, ensuring smooth workflows and consistent productivity.
- Coordinate Maintenance Efforts: Collaborate with Team Members to set up new users, transfer assets, and create preventive maintenance schedules that align with OEM standards.
- Drive Process Improvements: Analyze critical metrics, interpret data, and make recommendations to refine processes for maximum efficiency.
- Vendor and Contractor Engagement: Schedule and facilitate visits for preventive and corrective maintenance, coordinating closely to uphold our reliability-centered approach.
- Ensure Inventory Accuracy: Conduct weekly cycle counts of critical spares and maintain precise records, guaranteeing our maintenance teams have essential parts on hand.
- What You'll Need:
- Organizational Expertise: Solid skills in tracking, ordering, and managing spare parts inventory, with a focus on accuracy.
- Data-Driven Mentality: Comfort working with data and reporting critical metrics, with a proactive approach to identify improvements.
- Communication Skills: Ability to communicate effectively professionally with various partners, including suppliers, Team Members, and management.
- Attention to Detail: Maintain organized files, databases, and support team onboarding to drive operational efficiency.
Ready to bring your organizational skills and critical thinking to Chewy? Join us in Houston and help keep our fulfillment center at peak performance!
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Chewy Boston, Massachusetts, USA Office
Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
